Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,013 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased taps and showers for five bathrooms so far from Taps Empire and service and delivery were great until most recent order. The tap lever was unsuitable for the installation site so I wanted to exchange for a different style. The tap was delivered later than expected (after 6pm) and I had departed on a business trip overseas. When I asked to exchange the item when I returned from my trip I was told I had exceeded the 14 day returns period (17 days) Whilst I respect their clear returns policy, it is difficult to return an item if you are not at home to do so, the item was delivered after the end of the working day and a day later than anticipated. Had I known the tap would be delivered so late in the day I would have postponed delivery until I returned. Needless to say I will not be purchasing from Taps Empire in the future. On the upside, prices are good, delivery is fairly quick and they replaced a damaged tap that was delivered promptly.”

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Posted 9 years ago

“Purchase went like clockwork!”

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Posted 9 years ago

“Tap looks great although not yet installed. Quick service and good price.”

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Posted 9 years ago

“Extremely helpful customer service (helped source a particular product). Competitively priced. Fast and efficient delivery. We couldn't have asked for anything more and will certainly use Taps Empire again.”

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Posted 9 years ago

“Cheapest price I could find on internet, and delivered within 2 days. 5*****”

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Posted 9 years ago

“Great price and speedy delivery. Thanks”

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Posted 9 years ago

“Very quick response to questions on the web page, and delivered promptly”

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Posted 9 years ago

“The order process was simple and efficient. The parts required were delivered quickly. You couldn't ask for more!”

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Posted 9 years ago

“Found what I wanted straight away. Fast delivery.”

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Posted 9 years ago

“the speed of delivery better than screws fix anyday”

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Posted 9 years ago

“Excellent service. Very very fast delivery. Very pleased.”

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Posted 9 years ago

“Good prices and very rapid delivery. Good phone advice first.”

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Posted 9 years ago

“Items in stock and delivery quicker than expected,”

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Posted 9 years ago

“Quick turnaround of goods ordered, many thanks”

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Posted 9 years ago

“Excellent prompt service”

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Posted 9 years ago

“Ordered very competitively priced Bristan Tap before mid-day one day, e-mail & text communication excellent, arrived at timeslot described the next day. Full marks.”

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Posted 9 years ago

“Turned up very quickly thanks”

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Posted 9 years ago

“Very fast delivery and we were kept informed on the status of our order from beginning to end.”

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Posted 9 years ago

“Super fast delivery, product very well packaged. the particular taps I ordered were the cheapest price I could find on Internet. So overall very happy.”

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Posted 9 years ago

“Ordered product on a Sunday, delivered next day. Excellent.”

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Posted 9 years ago

Taps Empire is rated 4.9 based on 2,013 reviews