Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 1,845 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 1,845 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 29th May 2025

Andrew

Taps Empire 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 2 months ago

“Pity you use Evry for your delivery have yet to deliver here on time”

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Posted 3 months ago

“No problems to report, very reasonably priced taps. Thank you.”

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Posted 4 months ago

“Good customer service. The product that I ordered was showing in stock at time of delivery but was no longer in stock at time of picking. Changed delivery addresses a few times without any issue. My order was cancelled and refunded after 4 months due to supply issues. It would have been nice to have been advised that the order was being cancelled before receiving a refund notification email. When asked why the order was cancelled it was explained that the item was no longer available and an alternative product number was advised. This was ordered and delivered within a few days.”

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Posted 5 months ago

“Timely delivery.”

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Posted 6 months ago

“Very good price and prompt delivery service. One minor winge there was no delivery window available so it was an all day wait.”

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Posted 6 months ago

“Products looks really good, well made and sturdy. My husband hadn’t put it up yet, so unable to give it 5* at the mo”

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Posted 9 months ago

“Efficient accurate service, customer care polite but not especially helpful”

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Posted 10 months ago

“Delivered in a few days but no instructions after you tubing we have managed to fit the filter and working again”

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Posted 1 year ago

“Order dispatched quickly. 👍”

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Posted 1 year ago

“Easy orderign and prompt delivery”

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Posted 1 year ago

“Would of been 5 star, but the Post office said it was out for delivery on tracking but did not arrive on the Saturday but on Monday afternoon. Product genuine and installed, all good”

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Posted 1 year ago

“Good, prompt and competitive priced - no issues”

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Posted 1 year ago

“The Grohe bath tap looks great and the packaging was very good still not fitted so can’t comment on the functionality”

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Posted 1 year ago

“All good - a fair price and reasonable delivery time. Recommended.”

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Posted 1 year ago

“Good service and quick delivery”

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Posted 1 year ago

“I bought a Perrin & Rowe Rubiq Sink Mixer with U Spout & Rinse in Chrome. It is a quality tap and I am pleased with the product. The website said that there would be a delay in getting the tap so I rang Taps Empire for a time estimate and was told that it would be at least 6 weeks and possibly longer due to delays at the manufacturer. I was therefore somewhat surprised to receive the tap the following day! Luckily I was in to receive delivery, it could have been a problem if I had been on holiday as I was not expecting the tap for several weeks. But the tap arrived well packaged and undamaged.”

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Posted 1 year ago

“The delivery was quick after ordering. Only gripe is there were no instructions how to fit the replacement filter. I think these instructions should be included.”

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Posted 1 year ago

“Very competitive pricing with fast delivery of a quality product. Thank you.”

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Posted 1 year ago

“Product was as seen and fitted very well. Excellent communication. Only reason for not 5 stars was that on the confirmation email it stated that I was to be given a call an hour before delivery. This didn’t happen, and had to be left with a neighbour instead.”

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Posted 1 year ago

Taps Empire is rated 4.9 based on 1,845 reviews