Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,043 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a shower tray that arrived quickly with a high level of communication - right down to the hour (even closer if you went online where you could see the location of the delivery van). Unfortunately the tray arrived damaged. My heart always sinks when I need to contact a customer services department so, I was impressed, overjoyed, ecstatic when my phonecall was answered quickly and the damaged tray resolved rapidly with a perfect replacement delivered in a matter of days and the damaged tray taken away at the same time. Perfect service, I recommend this company and will use them again, the customer service sets them apart from others. Many Thanks.”

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Posted 11 minutes ago

“Excellent service and product from start to finish, from ordering to delivery. Would recommend to others and use again.”

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Posted 1 day ago

“Great service ordered tap pm was delivered early next morning far exceeded the expected time. Haven’t had it fitted yet but quality looks good.”

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Posted 1 day ago

“Very prompt delivery, perfect product”

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Posted 1 day ago

“Ordered bath shower converter valve delivered in two days 👍”

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Posted 2 days ago

“Taps Empire offered me a good price — not the cheapest online, but competitive enough that I chose to buy my tap from them. After scanning through their website, I felt they were a company I could trust, and I wasn’t disappointed. The tap arrived the very next day, perfectly packed. After delivery, they wrote to to ensure that I was happy with the product, and suggested to inspect before installation. A truly fantastic company.”

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Posted 2 days ago

“OrderedMonday evening deliveredWednesday morning 5 star”

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Posted 2 weeks ago

“Tool worked perfectly, helped a lot”

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Posted 2 weeks ago

“Absolutely fabulous- items were completely as described and delivery was well within the time frame given- I would use again”

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Posted 2 weeks ago

“devliered quickly. Just what I ordered”

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Posted 2 weeks ago

“All good, fast delivery and good communications.”

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Posted 2 weeks ago

“Good prices,quick delivery.”

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Posted 2 weeks ago

“Excellent service very rare these days,a fast delivery and tracked and the price was unbelievable compared to others so will definitely use again and recommend to others which I very very rarely do so yes great.👍”

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Posted 2 weeks ago

“Very competitive price, with free delivery. Goods dispatched promptly and delivery service APC were as per delivery schedule.”

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Posted 2 weeks ago

“Excellent service, fast delivery and very high quality products. Cant wait to install our RAK ceramics fittings!”

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Posted 2 weeks ago

“I don’t normally write reviews. However I ordered a sink and tap from Taps Empire. Arrived by 10am the next working day. Competitive price also.”

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Posted 2 weeks ago

“Very fast delivery. Pleased with my order”

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Posted 3 weeks ago

“Excellent customer service and an easy to navigate website. Speedy delivery on the promised date. Will use Taps Empire again.”

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Posted 3 weeks ago

“Quick turnaround after ordering and delivery well within window. Water filter cartridge arrived securely and was reasonably priced”

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Posted 3 weeks ago

“Excellent price and service for a new toilet seat. Had ordered the same item from a competitor after googling the item as it was showing slightly cheaper. However after 2 weeks of waiting for a dispatch despite the item being showed as in stock and the company emailing every 2 or 3 days saying they were expecting the item to be ready to ship I got fed up after 2 and a half weeks and cancelled the order. Ordered from Taps Empire who promptly dispatched the item and received it within 3 working days.”

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Posted 3 weeks ago

Taps Empire is rated 4.9 based on 2,043 reviews