Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,952 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“Great service”

Helpful Report

Posted 8 years ago

“Very efficient ordering process, quick and seamless delivery.”

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Posted 8 years ago

“Competitively priced. Arrived promptly. Well protected in transit. Part fits.”

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Posted 8 years ago

“Delivery prompt and shower head like for like replacement for 15 year old one so installation instant and wife really impressed I fixed the shower in 3 days flat!”

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Posted 8 years ago

“Good customer service on phone. Easy ordering online. Fast free delivery and lovely tap supplied.”

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Posted 8 years ago

“Good prices and fast delivery”

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Posted 8 years ago

“Easy ordering and fast delivery. Couldn't fault the service.”

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Posted 8 years ago

“I chose Taps Empire just because the taps I wanted were an excellent price on their website. The taps arrived very quickly and I am very pleased with service. I will definitely check their website for future purchases. Highly recommended.”

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Posted 8 years ago

“Very competitive and arrived quickly.”

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Posted 8 years ago

“Impressively quick .Great website”

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Posted 8 years ago

“Fast with no issues. Thanks”

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Posted 8 years ago

“You supplied the goods in a very professional manner and in the correct time scale that you informed you would”

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Posted 8 years ago

“Delivered on time.”

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Posted 8 years ago

“Very quick delivery - that was free!”

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Posted 8 years ago

“I cannot believe that my phone number was on display on the delivery ticket! obviously I expect to see my name and address, but nothing else surely!”

Helpful Report

Posted 8 years ago

Thanks for your feedback. For direct home delivery of certain bulky items, the telephone number is provided on the delivery note to enable drivers to call an hour before delivery - to confirm that the order is on its way. However, if you prefer not to receive a pre-delivery phone call (if applicable for your next order), please let us know we can certainly make an exception.

Posted 8 years ago

“A great product at a ridiculously good price compared to competitors, saved me £200. I kid you not! Plus brilliant and swift customer service!”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“Quality product best price and delivered fast”

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Posted 8 years ago

“Great service and very speedy delivery.”

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Posted 8 years ago

“I switched my bathroom orders to Taps Empire having been let down by other suppliers who advertised 3-4day delivery that changed to 4 weeks once the order was taken! TE are very clear about what they do / do not have and have really helped me by suggesting products and expediting delivery to enable my project to stay on track. Customer service has been excellent, very clear communication and willing to change products/orders quickly & efficiently. Delivery was within 2-3 business days and the product quality is good. Prices are super competitive as well Highly recommend”

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Posted 8 years ago

Taps Empire is rated 4.8 based on 1,952 reviews