Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,888 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

Helpful Report

Posted 4 years ago

“Tap ordered and delivered very quickly and quality was first rate”

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Posted 5 years ago

“First time I've used Taps Empire. They had the shower unit I wanted, at a good price. I checked some reviews to make sure they were a good company. Ordering was easy. Delivery was speedy. I unwrapped everything immediately to check that all was well. It had been well packaged for courier transport. Excellent. Now all I need is my plumber to come and fit it!”

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Posted 5 years ago

“Excellent company to deal with, quality branded products at great prices with prompt delivery will happily recommend to friends and family”

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Posted 5 years ago

“PERFECT ! Very Fast delivery with messagings that give a one hour delivery slot. Product is perfect too. VERY EFFICIENT !”

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Posted 5 years ago

“Excellent service, fast and reliable”

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Posted 5 years ago

“Excellent product at great prices and delivered quickly. Very happy!”

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Posted 5 years ago

“Delivered within 2 days, excellent condition and price. Exactly as advertised.”

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Posted 5 years ago

“Quick delivery and kept well informed but major issue when we discovered the bath had been damaged in transit. We had not inspected the product on delivery and it got put into the spare room for a week until the plumber came. Plumber discovered the bath had been cracked and broken. Contacted customer support but their stock reply is that we should have reported it with 2-3 days so they will not offer a replacement or a refund. So much for statutory rights. No option for us but to go to the small claims court. Be warned!”

Helpful Report

Posted 5 years ago

As you might appreciate, we specifically requested you by email and over the phone to check the goods and report any damages promptly due to the nature of the product. Unfortunately, you informed us 10 days later regarding the clearly damaged packaging, even stating that "damage to the bath sustained was unsurprising". Nevertheless, we did raise this issue with the logistics provider, who confirmed that their driver would not have delivered the item such a poor state. In view of the fact that the item now appears clearly damaged/broken from one side, as requested on numerous occasions, had we been informed immediately, we would have been more than happy to get the same collected/exchanged.

Posted 5 years ago

“Can only comment on speed of delivery - all arrived promptly thanks.”

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Posted 5 years ago

“So very helpful and such fantastic service.”

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Posted 5 years ago

“Ordered new Belfast sink waste, rapid delivery and great price.”

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Posted 5 years ago

“Good price and prompt delivery”

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Posted 5 years ago

“Really pleased with the shower head - great value and arrived promptly”

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Posted 5 years ago

“Excellent product. Easy to fit once you get old xxxxxxxxx off”

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Posted 5 years ago

“Quick dispatch”

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Posted 5 years ago

“Great quality product, excellent price. Fast delivery. Extremely helpful phone line. Thank you.”

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Posted 5 years ago

“Great service. Easy ordering. Arrived when they said it would”

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Posted 5 years ago

“beautiful and stylish taps at a very good price”

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Posted 5 years ago

“I ordered various taps and shower. all arrived the next day, and provided with good updates. Everything neatly packed and in good order. I have now ordered a basin which is on its way. Thank you”

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Posted 5 years ago

Taps Empire is rated 4.8 based on 1,888 reviews