Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,084 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The best online supplier I've used!”

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Posted 4 years ago

“Excellent service and prompt delivery”

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Posted 4 years ago

“Good service fast delivery”

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Posted 4 years ago

“Good choice of products, prompt delivery”

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Posted 4 years ago

“Fantastic service.”

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Posted 4 years ago

“Competitive price and very prompt delivery!”

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Posted 4 years ago

“Taps arrived in super-quick time. Everything looks in order. Thanks.”

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Posted 4 years ago

“Very good product quick delivery.”

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Posted 4 years ago

“All round good service Nice taps !”

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Posted 4 years ago

“From order to delivery went like clockwork”

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Posted 4 years ago

“Good price and speedy delivery”

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Posted 4 years ago

“When I initially contacted Taps empire, they were really helpful and gave me good advice, which I followed. As a result, I ordered what I needed and two days later the products arrived. I also received a very informative email from them after placing my order, to ensure that I did not unwrap the products until we were sure that they were the correct items! (They were toilet seats after all!) I'm delighted with the service that was provided.”

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Posted 4 years ago

“Great range, keen prices, quick delivery.”

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Posted 4 years ago

“The tap looks exactly like the picture, very good quality, well packaged and delivery was quick. I haven’t had the tap fitted yet but I can see it’s going to look great. I would recommend this company.”

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Posted 4 years ago

“very good service, quick delivery”

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Posted 4 years ago

“Had an order with another company being delayed to over 4 weeks. Placed the same order with Taps Empire on a Wednesday night and it was deliver on the Friday morning - and it was cheaper.”

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Posted 4 years ago

“Really pleased with the tap. Great price and an incredibly speedy service. Nice website too. Thanks very much to Taps Empire.”

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Posted 4 years ago

“Excellent price, delivery (ordered 8th doorstep 10th).. No problems. Both bathroom cabinets tip top. would use again and recommend.”

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Posted 4 years ago

“Order to delivery excellent Couldn't believe next to no protection on the closet seat box both ends open but seat was covered in plastic.”

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Posted 4 years ago

“Avoid this company at all costs, there is a reason they are cheap, they send seconds with minor cosmetic damage then when you return the items they claim its damaged due to the poor packaging they provided. 4 months later I have no shower and no refund thats theft!”

Helpful Report

Posted 4 years ago

As stated in response to your previous review, please note that we only sell brand new goods. Sorry you feel this way, but the product returned by you was damaged in transit by your courier Parcelforce, we highlighted the damage to the delivery driver, we sent you images of the damage immediately, you filed a claim for the damage with Parcelforce and we provided all the information requested by Parcelforce in a timely manner. As advised, the damaged item is available to inspect/collect from our premises. We process numerous returns every week, and all products received in their original, unused, re-saleable condition and packaging are refunded promptly.

Posted 4 years ago

Taps Empire is rated 4.9 based on 2,084 reviews