Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,888 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

Write Your review

Tell us how Taps Empire made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very quick delivery and great value. Kept up to date on delivery times and very pleased with the service”

Helpful Report

Posted 4 years ago

“Excellent service and speedy delivery,great price too best on the market 👍.”

Helpful Report

Posted 4 years ago

“Fantastic deal as looked around to compare prices. Super fast delivery. Not yet fitted but don’t think you can go wrong with Grohe. Well done Taps Empire.”

Helpful Report

Posted 4 years ago

“Great choice and very competitive on price. Great customer service, parcel arrived on time and well packaged. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Arrived very quickly. And better price too!”

Helpful Report

Posted 4 years ago

“Arrived quickly”

Helpful Report

Posted 4 years ago

“Great service again. Item well packed arrived fast!!”

Helpful Report

Posted 4 years ago

“The taps I ordered were much nicer than I expected, beautifully wrapped and of excellent quality.”

Helpful Report

Posted 4 years ago

“Great price on a quality shower head, and very quick delivery.”

Helpful Report

Posted 4 years ago

“Amazingly quick delivery, well packed”

Helpful Report

Posted 4 years ago

“Found them when I was searching for a particular model of shower. Much cheaper than I’d found it elsewhere, delivered quickly by tracked courier and well packed. Not fitted yet so can’t comment on the product or any customer aftercare but very happy with my purchase.”

Helpful Report

Posted 4 years ago

“Very efficient and delivered very quickly after ordering”

Helpful Report

Posted 4 years ago

“Competitive price, with prompt dispatch. Overall a smooth transaction.”

Helpful Report

Posted 4 years ago

“Excellent service and prompt delivery”

Helpful Report

Posted 4 years ago

“Excellent toilet seat, well packaged, very fast delivery, courteous driver. Very pleased, thank you”

Helpful Report

Posted 4 years ago

“Very competitive pricing and superb service. Ordered new kitchen taps on Tuesday and received them the following day.”

Helpful Report

Posted 4 years ago

“Good informative website. Excellent service and quick delivery.”

Helpful Report

Posted 4 years ago

“Excellent service. Item arrived two days after order placed with standard delivery. Fitted same day and works well.”

Helpful Report

Posted 4 years ago

“I had a little issue which was sorted out very quickly. Excellent customer service and very fast delivery. Would use them again”

Helpful Report

Posted 4 years ago

“Absolutely shocking service, sold a tap 3 months go with a missing part (identified by the plumber during fitting so not possible to return as unopened) and still blames the manufacturer with no replacement missing part or partial refund after it had to be installed by a plumber and sustitute the missing part. Customer service is slow and useless and you can not blame everything on Covid19”

Helpful Report

Posted 4 years ago

Sorry for the inconvenience. As you would appreciate, Grohe advised that they do not stock said part and that COVID related delays were possible to obtain the same. They suggested that the product could be returned for an exchange or refund, but you decided to install the item. Unfortunately, production times for the spare are beyond our control, and the part has already been ordered for delivery at the earliest..

Posted 4 years ago

Taps Empire is rated 4.8 based on 1,888 reviews