Tap 'n Shower UK Ltd Reviews

4.77 Rating 289 Reviews
96% of reviewers recommend Tap 'n Shower UK Ltd
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Greater than 94%
Customer Service
communication channels
Live Chat, Email, Telephone
queries resolved in
Under an hour
"The customer service is exemplary. While there were some issues with the delivery and the product that I received (both out of their control), they were personable, empathetic and went out of their way to help. They managed to turn a very poor customer experience (again, not due to them, but the damaged good from the manufacturer) into a good one, and I would definitely consider buying from them again."
Posted 1 year ago
Hello Simon and thank you so much for this amazing review.
We take our customer service extremely seriously and pride ourselves in helping to give our customers a pleasant purchasing experience.
We look forward to hopefully hearing from you again in the future.

Best regards

The TNS team
Posted 1 year ago
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"I needed to replace a Mira shower that had been discontinued. They were able to supply me with one and kept me informed during delivery as the process was delayed due to bad weather. Great service."
Posted 1 year ago
Hello Peter, we are happy that you are happy with both your purchase and our service.

Thank you for your kind review it was a pleasure helping you with your purchase.

Best regards

The TNS Team
Posted 1 year ago
"boiling water tap arrived on time and is very good quality"
Posted 1 year ago
Thank you for your kind review.

We are happy that you are satisfied with your purchase.

Best regards

The TNS team.
Posted 1 year ago
"I highly recommend TapnShower. For any concerns or queries, I was able to contact them by an online chat and via telephone. Both Adam and Teti-sheri were extremely friendly and helpful. I found that the prices at Tapnshower to be very good. The online transaction was secure and smooth and forecast a delivery within 2-3 days. The delivery was via a tracked service and the item was delivered within 1 day and was well packaged. I am very impressed with their services and based upon my purchase would highly recommend them."
Posted 1 year ago
Wow, thank you Ian for that amazing review, we are happy you were satisfied with our service, it was a pleasure having you as a customer and we look forward to speaking with you again.

Best regards TNS team
Posted 1 year ago
"Just finished are new bathroom & we love it, it looks amazing! What a great company. Adam has been fantastic, super helpful and very knowledgable. We would recommend them to anyone. Thanks Adam for all your help."
Posted 1 year ago
Wow thank you Louise, very kind words.

Were happy that you love your new bathroom, it has been a pleaseure dealing with you and Will.

We hope to hear from you again.

Best regards

Posted 1 year ago
Tap 'n Shower UK Ltd is rated 4.77 based on 289 reviews