Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,546 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,546 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quite concerned when there no update to my order and over a week had passed. I had seen a large number of very negative reviews online regarding this company and poor customer service and delivery times. I contacted them (via email and on the phone, although it was quite difficult to get through). However, after speaking with them I was given an explanation of the delay and an update, and subsequently the shower arrived two days following. I have not connected it yet so cannot comment on the product but I was relieved and pleased with the outcome of the contact.”

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Posted 1 year ago

“Easy to use website and good delivery”

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Posted 1 year ago

“The service on the quality taps. I was very pleased as they were very good quality.”

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Posted 1 year ago

“Good service, delivered on time”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Ordered a tap and they sent me a shower. And then a week later the tap (from Germany so expected a delay). Weeks later they did collect the shower (builders signed for it amongst multiple deliveries) and all good. Not the fastest customer service but great products, great price and good final results which is what really matters.”

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Posted 1 year ago

“Description of item was very misleading otherwise seems ok.”

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Posted 1 year ago

“All good just missed out on the one star as delivery was slightly longer than stated, the item came as stated & as new .”

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Posted 1 year ago

“Competitive price, a problem with item handled promptly and with satisfaction.”

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Posted 1 year ago

“Delivery arrived online. Their telephone service is not very good just goes in a loop I did eventually get through the next day.”

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Posted 1 year ago

“Ordering and delivery worked perfectly and the tap arrived in perfect condition. We haven’t installed it yet but all looks in order.”

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Posted 1 year ago

“Product availability was good ….. as was the value for money. The use of EVRI as their delivery company doesn’t serve the company well. EVRI is formerly known as Hermes and are absolutely woeful. Their tracking information update was provided after the delivery was made. Luckily the device staff at Tap ‘n Shower are on top of their game and are very helpful.”

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Posted 1 year ago

“Great communication, great price, delivered today, we received a text with an eta, all good”

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Posted 1 year ago

“Good price of the item. Although high delivery cost and lack of communication on delivery eta. Email sent to me that item has been delivered two days after it actually happened. So improvement required here. Anna”

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Posted 1 year ago

“Lovely period taps but with the advantage of ceramic action. Quick to fit. Fast delivert, thanks”

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Posted 1 year ago

“Easy to order and reasonable delivery time”

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Posted 1 year ago

“Said in-stock on websit, delivery in 3 days. When checking progress after 2 days, was told, it was arriving at warehouse the next day should be with 3 days later, Not impressed.”

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Posted 1 year ago

“Excellent replacement for my sink basket. Perhaps more than I expected to pay and slightly lengthy delivery.”

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Posted 1 year ago

“Excellent "Bristan" tap Delivery slow !”

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Posted 1 year ago

“No problems delivery on time and taps good value.”

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Posted 1 year ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,546 reviews