Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,536 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,536 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

the item was broken on arrival and we are still waiting for a replacement to be delivered.
Helpful Report
Posted 7 months ago
No initial delivery on time. Guaranteed priority delivery- failed. Asked to cancel order- failed. Returned to store for refund- failed. An absolute joke of a company. Will be getting solicitors involved.
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Posted 7 months ago
Great product prices, however delivery not great, especially when they charge £10.00 next day and it takes near to a week to deliver.
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Posted 7 months ago
Everything went according to plan.
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Posted 7 months ago
Worst company to deal with. Take no responsibility and always blame suppliers. They are a middle man and dont hold stock. you will wait weeks for a delivery. I would suggest paying more and getting a better service. I would avoid this company unless failure is your thing. Phone lines only available during 9-12 and 2-4pm
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Posted 7 months ago
Excellent service. Tap arrived promptly. As described. Looks good although it feels delicate
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Posted 7 months ago
I cannot review this item since I am waiting for a plumber to fit it.
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Posted 7 months ago
All good, no complaints
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Posted 7 months ago
Had to cancel this part of the order . Swift refund 😊
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Posted 8 months ago
Can’t fault the service - quick and simple to order, and kept me updated on delivery. Prices are very competitive. Will definitely use again.
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Posted 8 months ago
Ordered a Bristan shower control unit which was in stock, at Bristan. However it took a long time to be delivered from Bristan as I selected direct from the manufacturer thinking that would be faster....
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Posted 8 months ago
great basin's just what i wanted
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Posted 8 months ago
Told the item was in stock and would be delivered in 2-3 days only to find that stock isn't held and had to ring up on dat 4 to find out where the taps were . When they did arrive, the quality was very good
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Posted 8 months ago
Great product arrived as promised
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Posted 8 months ago
I received the items in good time but had to return them as unsuitable and despite delivery to Tap ‘n Shower two weeks ago, I’m still awaiting the refund that I have now had to chase. I can understand why people buy via Amazon as their returns system is slick.
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Posted 8 months ago
Why , they have not been delivered! !!!
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Posted 9 months ago
The website stated that I would be notified within 3 working days if any item was unavailable for delivery - this did not happen! I then had to phone twice to establish the status of the order.
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Posted 9 months ago
Meh! meh! Meh
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Posted 9 months ago
Ordered a tap online and got an email reply the same day saying out of stock with the expected due date as 1 week, and within 2 days of the due in-stock date we received item, very pleased with service and updates.
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Posted 9 months ago
Excellent quality grab bars
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Posted 9 months ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,536 reviews