Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Tailster.com 1 star review on 24th April 2024

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Tailster.com 5 star review on 3rd June 2023

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Tailster.com 5 star review on 6th May 2023

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106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tailster has made my life easier when it came to arranging a cat sitter over the Christmas break: the platform offers a good range of pet carers who can be met before booking the service. Also, the fact that the payment is put on hold until the service is complete and released upon satisfaction of the customer ensures higher engagement of the cares. I strongly recommend it.”

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Posted 8 years ago

“Used Tailster once so far and was happy with the service cat sitter provided. As for the Tailster itself I would like them to improve their helpline as it’s different to get hold of them. Also their lines should be open during the weekends too.”

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Posted 8 years ago

“It has been very easy to use Tailster to connect with our dog walker who has been excellent. The app shows me where he has been walked and for how long, also makes payment really easy.”

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Posted 8 years ago

“Juggling family, work and the dog walks has been made easier for part of the week.”

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Posted 8 years ago

“Good bookings and connecting with other dog owners”

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Posted 8 years ago

“Easy to use and set up ads. Being able to review people without making a booking would be useful as I was let down by someone before finding someone who was reliable so could be useful for future bookings”

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Posted 8 years ago

“App is fab! The only issue is direct debits wich as a guest I’m unable to cancel.i would more appreciate if I can schedule weekly payment myself and organise the price weeklyas some weeks might require more or less hours/walks. Also contact number would be a help especially when your booking is already confirm in case of emergency. Rether then that more then satisfy with the app! Thank you 🙏🏻”

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Posted 8 years ago

“Thank you Tailster for making me feel at ease booking a carer. You have been very attentive throughout.”

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Posted 8 years ago

“Such an easy way to find a cat sitter. The people I’ve used have been do professional and half the price of the Cattery. Only downside is app isn’t always user friendly, I needed guidance on the process of making a booking.”

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Posted 8 years ago

“I found a dog walker Daisy loves”

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Posted 8 years ago

“It is very easy to use and I can raise private requests with careers that I know and trust.”

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Posted 8 years ago

“This is a really simple app to use, speedy and easy to follow. The request for a dog walker was answered very quickly in my case and our messaging easy to follow. Nifty little 'your dog is now walking ' doofah. You could almost play games on it :)”

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Posted 8 years ago

“I appreciated the support from the app team, who noticed I had got stuck in creating my first booking and rang me to answer any questions I had. The DBS and identity checks Tailster do reassured me. Tailster do take 15% of what you pay as a fee, and this does drive up the price (or decreases what the carer receives).”

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Posted 8 years ago

“I found a dog walker local to me and I can check that my dog is actually being taken for a walk, rather than my previous experience of a dog walker.”

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Posted 8 years ago

“Great app and idea.”

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Posted 8 years ago

“Tailster has enabled me to find a lovely dog walker who I can trust. App is a little clunky.”

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Posted 8 years ago

“Overall a good experience!”

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Posted 8 years ago

“Its was such a relief to find someone to take care of Kitsune on short notice. I would have had to leave him alone for more than 18 hours or put him in a dog pension for 2 nights. With tailster I found a dog sitter within half a day.”

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Posted 8 years ago

“Provided us with good careers for our dog.”

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Posted 9 years ago

“Tailster is a very helpful platform for finding trusted carers for my dog. I've appreciated the easily available support they offer and the well-designed website.”

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Posted 9 years ago

Tailster.com is rated 4.9 based on 1,316 reviews