Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Tailster.com 1 star review on 24th April 2024

Anonymous

Tailster.com 5 star review on 3rd June 2023

Anonymous

Tailster.com 5 star review on 6th May 2023

Anonymous

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and simple to use. Lots of carers to choose from who have a genuine interest in the welfare of your pet.”

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Posted 7 years ago

“Found a good carer however the constant emails monitoring are really annoying”

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Posted 7 years ago

“I found Tailster very handy for finding a pet sitter - the sitter reviews helped a lot in choosing the right person, and the process of getting in touch and arranging that first meeting was very quick and easy. Some of the website and app take a bit of getting used to, but all in all in seems to be a great service. The form to fill in with all your pet's details, contact numbers, info on favourite toys once a booking has been made is great for peace of mind.”

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Posted 7 years ago

“Easy to use and to find a carer. It allows carers to upload pictures for each visit which provides peace of mind for me to know my fur baby is being taken care of.”

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Posted 7 years ago

“The service that Tailster offer, such as the tracked walks, the notifications for the start and finish of my dog's walk, and the additional safety with insurance cover, is priceless for a dog owner's peace of mind. It's made the process of finding a good dog walker so much easier.”

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Posted 7 years ago

“They found me a dog walker within 24hrs of registering”

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Posted 7 years ago

“Our cocker spaniel Was look after really well we didn’t have worry, we had pictures sent to us evyday while we were away, both Tailster and dog minder kept in touch, will used again thank you Tailster”

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Posted 7 years ago

“Tailster made it quick and easy to sort out my pet care. They were accommodating and easy to use”

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Posted 7 years ago

“Enabled me to find reviewed carers for my pets”

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Posted 7 years ago

“Really useful in time of need. Great that updates can be added etc. However, the updates/pictures seem to disappear once viewed.”

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Posted 7 years ago

“The person we found was delightful and the process has been seamless.”

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Posted 7 years ago

“A useful central point to put your needs out there so an appropriate service can contact you.”

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Posted 7 years ago

“I really like the peace of mind with their insurance. I have found a good carer through their company and it was easy to use. Didn’t get 5 stars as a few tweaks could be made: Easier on app to contact same carer again for a quote (sitting) For sitters where there is an issue, ie multiple cancellation of appointments would be good to have a route of escalation to report them The dogs ages to go up automatically after a year etc. They are still on the ages we sign up with- this is very small. This has just been added as an improvement idea. It is a good service to get a lot of different carers access to quote.”

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Posted 7 years ago

“Found a very nice lady to look after my pooch. Love the flexibility! Will use again for sure.”

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Posted 7 years ago

“Brilliant app to use, trustworthy dog walkers with good experience.”

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Posted 7 years ago

“Tailster enables me to get the care right for my dog whilst I’m away at work. Full of detail and easy to use it allows me to carry on treating my dog as part of the family even if I’m not at home.”

Tailster.com 4 star review on 23rd January 2018

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Posted 7 years ago

“I have found three excellent carers and dog walkers through Tailster. Continuing to use it and very happy with the service”

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Posted 7 years ago

“Found a lovely lady and my dog was very happy with her.”

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Posted 7 years ago

“easy to use, fuss-free and convenient.”

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Posted 7 years ago

“Tailster has been a great help in connecting me with a caring and reliable cat-sitter. The site and app are easy to use, and the Tailster team is responsive and helpful.”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews