Tails.com Reviews

Name: Tails.com
Address: 23 Sheen Road, London, United Kingdom
Rating: 4.62

4.6 Rating 1,424 Reviews

92 %

of reviewers recommend Tails.com

Company Reviews

Metrics

Info

4.6

Based on 1,424 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Tails.com 1 star review on 6th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price is and and good delivery service.”

Helpful Report

Posted 4 years ago

“All our babies absolutely love their Tails diets, even our fussy boy! Our old gal has managed to lose a little of her robust weight, Our little boy is loving the flavour with nothing else added and our puppy is growing at a perfect rate.”

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Posted 4 years ago

“My special furbaby loves his food and those smelly farts have gone lol”

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Posted 4 years ago

“It has been a big asset in helping my dog to lose weight. The meals look really appetising, with plenty of choice too.”

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Posted 4 years ago

“Buster loves his tails.com food and would eat twice as much as recommended !!! He never leaves any . The treats too are well received. Thank you very much for supporting him and us too.”

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Posted 4 years ago

“Customer service is brilliant. My super fussy dog, love's Tails and I'm one very happy Customer.”

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Posted 4 years ago

“Great product my dog loves her food. Easy to order. I love that her food is clearly measured each day. We can amend our order and delivery days very easily. Great value for money. I would highly recommend”

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Posted 4 years ago

“I just have to say that I absolutely love this service! I used to get food for my Chihuahua from my vets, but he went off his food, so I decided it was time for a change! I didn’t know about Tails.com until I saw an advert for it on the TV, and so far I am not disappointed! My dog loves his new diet, and the wide variety of wet foods that Tails offers, so that he can have a different flavour with his dry food every day! I also get a lot more for my money with this change, and have even managed to save some pennies too! Let’s just say I won’t be changing anytime soon!!!! 😁”

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Posted 4 years ago

“Delivery service good Any queries were dealt with quickly and efficiently”

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Posted 4 years ago

“Dottie, my cocker spaniel, loves her dry food. It's also recommended in the Which magazine. Deliveries are always on time & it is easy to delay delivery if food left. On the rare occasions that I have had to speak to someone on the phone they have been extremely pleasant, helpful and knowledgeable. Fully recommended”

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Posted 4 years ago

“My dog Molly, loves her prepared food, made up just for her. I can never forget or run out of food, as her food is always delivered on time. Even though out Covid, well done”

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Posted 4 years ago

“I always had trouble getting my small Jack Russell interested in eating kibble until I switched to Tails. Now, after a little encouragement, she regularly eats her two meals a day. She picks out her favourites first and then works through the rest - a joy to see her eat well and knowing it is healthy too. It was such a success that Daisy’s mum and her brother have switched to Tails too!”

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Posted 4 years ago

“Delivered on time. Good notification . My dog enjoys food.”

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Posted 4 years ago

“Able to decide when to get deliveries. Our dog is not a big eater so ideal you can change delivery dates. He enjoys his meals and never had any trouble with fussiness. Reasonably priced and good to know that he is getting healthy food”

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Posted 4 years ago

“Tails is brilliant my dogs are very fussy yorkies but absolutely love it , you have control over changing your orders and if you need help you are always answered promptly . Best of all I know each month they will have their food no worrying about supermarkets running out , can’t recommend enough 🌟”

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Posted 4 years ago

“Milo loves his dry food if by chance run out for one night he won’t eat any other kibble so happy joined tails as I am ill so easier for me as delivery comes straight into front door Thanks Mandy”

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Posted 4 years ago

“Buddy and doo just love this food. I used to cook them chicken or Fish everyday but Doo still had a dodgy tummy. Since moving to tails she has no bother. Thanks”

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Posted 4 years ago

“Convenient service and great products”

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Posted 4 years ago

“Dog loves the focus- looks trim and healthy.”

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Posted 4 years ago

“Tails are very helpful. My white German Shepherd loves the wet food.”

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Posted 4 years ago

Tails.com is rated 4.6 based on 1,424 reviews