Tails.com Reviews

Name: Tails.com
Address: 23 Sheen Road, London, United Kingdom
Rating: 4.62

4.6 Rating 1,426 Reviews

92 %

of reviewers recommend Tails.com

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4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Tails.com 1 star review on 6th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Milo's food blend is finely balanced and keep Milo at the top of his game, there is not fat on him at all, his coat is always shinny and soft, his eyes sparkle like little dimonds . This food plan is so easy with the delivery and even how much to feed him. If Milo could say thank you himself I'm sure he would.”

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Posted 6 years ago

“She only eats biscuits if shes really hungry, she ofter eats our left overs before biscuits.”

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Posted 6 years ago

Hi Sheila, We can help with this, whether that's a change in the flavour of your dog's dry food, or introducing some of our delicious wet food to add some variety in taste and texture. I've sent you an email to find out a bit more, and hope to hear from you soon. Kind regards, Graihagh from tails.com

Posted 6 years ago

“Could do with reducing the biscuits”

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Posted 6 years ago

Hi Sheila, Thank you for taking the time to leave us a review. That's no problem. I've sent you an email now to find out how much dry food you're feeding each day so I can adjust the amount we send you each month to fit this. Kind regards, Graihagh from tails.com

Posted 6 years ago

“Handy delivery that can be changed if need be. Feed guidelines. Milo certainly enjoys his breakfast dry food and tea mix of dry and wet food. He leaves nothing.”

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Posted 6 years ago

“The dogs love the food that is calculated correctly. Also we have a diabetic dog and the food was updated accordingly. Prompt and reliable service.”

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Posted 6 years ago

“I've got a very fussy (spoilt) bichon frise. He loves his Tails food. And as I'm on lock down and can't go out, it's lovely to have his food delivered every month, that's one thing off my mind. It's food he loves and deliver to the door. Thank you”

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Posted 6 years ago

“My dog are happy with the change in there food”

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Posted 6 years ago

“Our dogs love Tails food! Previously 2 of our dogs were fussy eaters and would turn up their snouts at meal times. Also one of them, Missy, was a tad on the tubby side. Since we signed up to Tails every single meal has been scoffed with relish! Mac, Ella and Missy are all the correct weight now and they all have lovely shiny coats.”

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Posted 6 years ago

“We have been using since Cooper was 4 months old. He has a healthy coat great teeth and lots of energy. I love that we have control over deliveries and we get what we need if we keep up to date putting his weight in. He loves his food. You have made things so much easier. Thank you”

Tails.com 5 star review on 5th April 2020

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Posted 6 years ago

“We've a very fussy Shih-tzu but since he's been receiving Tails food with all its food choices, we have a very happy pup!”

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Posted 6 years ago

“So convenient to have our dogs' food delivered to our door, and with all the info we get from Tails.com we do not run out of food.”

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Posted 6 years ago

“Customers service is great the pricing is good and the delivery is great I would recommend”

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Posted 6 years ago

“Cannot fault this company in any way or their product, being disabled means that this is a life saver, no more trying to lug home over priced food for my pup, now she has delicious food delivered to the doorstep, her favourite delivery!”

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Posted 6 years ago

“Rory loves his mealtimes now and his appetite has really picked up since eating Tails food. Love the delivery to the door, biscuits and poo bags included. Nice and easy, adjustable (we needed more kibble) and a comparable price to other good brands only much nicer!”

Tails.com 5 star review on 3rd April 2020

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Posted 6 years ago

“Tails . Com is a fabulous service which does exactly what it promises to do. Delivers flexibly to meet you needs and always on time. Dolly loves her food and never a problem . I would highly recommend this service”

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Posted 6 years ago

“tails has given troy a healthy shiny coat and he is full of energy for a 14 year old he is very agile the service is great and the price is good, the staff very helpfull and they listen to me and always sort out any problem right there and then”

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Posted 6 years ago

“Our puppy was such a fussy eater, everything upset his tummy and we eventually found out he had an allergy to egg. We were recommended to tails.com by my sister and after a few weeks our fussy eating puppy ate and enjoyed his meals. He is beautiful, everyone including his vet comments on how healthy he is, how beautiful his skin is, he no longer has his upset tummy, definitely 👍 5 star food for us xxx”

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Posted 6 years ago

“Excellent service from tails, the dry food is spot on. Made in Max's interest to I'd his joints, cant fault then, many thanks”

Tails.com 5 star review on 2nd April 2020

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Posted 6 years ago

“Nicki loves tails.com... we’ve been using it for almost a year and he’s doing really well. The team is great at adjusting to fit Nicki’s needs.”

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Posted 6 years ago

“Very easy to deal with !!! Great service”

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Posted 6 years ago

Tails.com is rated 4.6 based on 1,426 reviews