swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 2,164 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like the products and prices but please stop using Royal Mail for shipping. They are so unreliable. I have been waiting 2 weeks for my order.”

Helpful Report

Posted 1 year ago

“Good quality knife, only the negative box was damaged and it was a gift.”

Helpful Report

Posted 1 year ago

“I can’t rate as yes this is a Christmas present Thank you”

Helpful Report

Posted 2 years ago

“Product as expected and quick delivery.A slight complaint that the box , containing the knife was slightly squashed in transit which is not ideal as it’s for a Christmas present.Maybe an additional layer of padding within the padded envelope would help”

Helpful Report

Posted 2 years ago

“I tried buying a similar product from amazon but the quality wasn't as good. So I went direct to wholesalers.”

Helpful Report

Posted 2 years ago

“The strap arrived promptly and my husband was able to fit it easily.”

Helpful Report

Posted 2 years ago

“Ordered a walnut panel pen knife. Competitive price and fast delivery. Only small moan...it was posted in flat envelope so box was damaged, poor for gift presentation.”

Helpful Report

Posted 2 years ago

“Great service. Quick delivery. Quick, free returns process. Took a little while to make refund. But no complaints.”

Helpful Report

Posted 2 years ago

“My wife has just purchased a 2022 Damascus Swiss arm knife limited addition. She also had my name inscribed on it as well for my 70 th Birthday. Many thanks to Swiss Store especially Jackie who had to sort an adjustment to my order Many thanks Ian Tilley”

Helpful Report

Posted 2 years ago

“You did your job. It was okay and everything was fine. The packaging for delivery was very good. I didn’t expect more than I got, so what else can be said; if you want praise for just doing what is expected, look elsewhere. You just did your job.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us a 4 star rating, Richard. Kind Regards, Jamie

Posted 2 years ago

“Very happy with strap. Although designed for Mondaine successfully fitted to Garmin instinct 2s.. Quality rubber with anti-slip pattern, and flexibility making it comfortable to wear.”

Helpful Report

Posted 2 years ago

“Quality of product and engraving is excellent. Only downside was box it came in. Wished I had purchased a knife wallet, but at £10 each and as I purchased 2 knifes this was too excessive”

Helpful Report

Posted 2 years ago

“Original items lost in post. Poor packaging. Follow up dealt with admirably.”

Helpful Report

Posted 2 years ago

“The product arrived promptly and seems to be just what I wanted. It's a present for my husband for Christmas so hasn't been used yet.”

Helpful Report

Posted 3 years ago

“Very speedy service, even with engraving the knife came very fast. Unfortunately the knife was a lot smaller than I expected, I ended up keeping it for myself, it was far to small for my nephew who is a farmer. Just keyring size! Really in the end it was my fault for buying this online. I did get my nephew a nice big Swiss Army Knife from a shop in Pitlochry so all good in the end! Possibly sizes should be made clearer on the website.”

Helpful Report

Posted 3 years ago

“Very good service, very prompt attention and delivery on time, very pleased.”

Helpful Report

Posted 3 years ago

“A good service with quality products. A little more expensive than would like though!”

Helpful Report

Posted 3 years ago

“I got a classic red camping pen knife. Medium size, just as described on the site. Came in perfect condition in a new box, and was nicely engraved as I had wanted it. So why only 4 stars? Well, the blades are quite hard to pull out for people who have short or weak fingernails. Anyway, they're stiff and somewhat inconvenient.”

Helpful Report

Posted 3 years ago

“I do not have any issue with the store but I am disappointed about the item purchased. The multitool I ordered is smaller than I thought and really heavy for its size. Slightly overpriced for the size of it.”

Helpful Report

Posted 3 years ago

“Bought it for my son for Christmas he’s really happy with it, he loves the great outdoors and camping etc…the only downside is for the price and quality it would’ve been nice if it came in a nice presentation box”

Helpful Report

Posted 3 years ago

swiss-store.co.uk is rated 4.8 based on 2,164 reviews