swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,238 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My knife arrived the next day, in perfect condition.”

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Posted 9 years ago

“Very good service, however postage should be cheaper for very small items like I ordered”

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Posted 9 years ago

“EXCELANT SERVICE”

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Posted 9 years ago

“The product I ordered came promptly and was as expected.”

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Posted 9 years ago

“Jon Morris was very helpful and patient when we were trying to get the c200 Swiss knives chosen and in sorting out our engraving. Definitely will call him again when we need something else!”

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Posted 9 years ago

“Excellent product and prompt delivery.”

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Posted 9 years ago

“Brilliant store, brilliant product, but best of all, polite, professional and knowledgeable Customer Service Agent! So helpfull! Would like to know he was appreciated”

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Posted 9 years ago

Thanks Camelia, that was Carlos - Ill pass on your kind words! Matt

Posted 9 years ago

“Excellent service and Delivered on time”

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Posted 9 years ago

“Quick and efficient service. Got what I wanted without any hassle, which was great, specially after having been let down by another company. My only disappointment was that the mini Swiss Army knife couldn't be engraved the way I wanted, other than that, can't fault the service.”

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Posted 9 years ago

“Great store, good selection, I would highly recommend.”

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Posted 9 years ago

“Brilliant ease of purchase and the backpack was also delivered very promptly. Very happy with the product. It has multiple pockets and of different sizes which cater for laptop, loose change, wallet, umbrella, water bottle, port for headphone and is very sturdy. All in all, very happy with the service and product, would give it a 9/10! - (Review by a working professional in London City - UK).”

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Posted 9 years ago

“Quick service and good customer contact. Excellent service.”

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Posted 9 years ago

“Excellent service. Quick and good quality”

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Posted 9 years ago

“Excellent service. Quick and good quality”

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Posted 9 years ago

“I am waiting for the Danish postal service to deliver the two personalised Huntsman Swiss Army knives which I ordered from Swiss Store. I may comment more when they arrive. In the meanwhile, please be aware that it was not easy to add the second personalised Huntsman (which has different wording). Next time you update your website, it would be helpful if you could add a "Continue shopping" button. With best wishes, Christopher Hawgood chris@hawgood.org”

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Posted 9 years ago

“Am so annoyed - We got the request for the review before we even got the product! Having emailed and phoned Swiss store and being promised that someone would be back to me about the delayed delivery we heard nothing back - except this request for a review. The product ordered is a present, the event is tomorrow, and I have no present. I certainly will never be using Swiss store again.”

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Posted 9 years ago

Apologies for the delay on your parcel, our international service has had some issues with deliveries to Ireland, this how now been resolved. If there is anything further we can do please get in touch. Thanks Matt

Posted 9 years ago

“A very good and quick service because my daughter needed it for camping and no better place then swiss store as it delivered on time so very happy.”

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Posted 9 years ago

“Really happy with my purchase x”

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Posted 9 years ago

“Bought the 17" trolley bag and a Swiss Army knife engraved. All came the next day & all ultra high quality. Couldn't be happier.”

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Posted 9 years ago

“Thank you very much for the prompt delivery of our swiss army knife poduct and engraving perfect .would shop with you again”

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Posted 9 years ago

swiss-store.co.uk is rated 4.8 based on 2,238 reviews