swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,033 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items were smaller than expected- I had not looked at the dimensions on the website, but the smaller penknife was particularly smaller than I had thought.”

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Posted 8 years ago

“Great gift for a father who's hard to buy for! Because I got the gift engraved it was taken out of it's original packaging- which of course I expected. However, it was put back into original package and sellotaped over - considering this was a gift it didn't look too great , I would have liked better packaging but no real worries as I have put it in a box with no paperwork or authenticity. Still a nice, but expensive, little gift!”

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Posted 8 years ago

“after receiving the wrong knife and 2 emails and a phone call later to get it sorted, once I received the correct one the next day I was very happy. customer services was very quick at sorting the problem out and sent a gift for the inconvenience.”

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Posted 8 years ago

“I bought a Swiss army knife for my husband as an anniversary gift. He was delighted with his gift. Just what he was looking for. Only criticism I have is that the engraving was very pale not easy to see. Would have preferred in a darker colour. But all in all very happy.”

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Posted 8 years ago

“Was very prompt so was very pleased with that, product is exactly what I ordered. arrived by post rather than non existant courier so it was hassle free and delivered! Packaging could do with so readjusting as the small knife arrived rattling around in a big padded envelope .... it had come out of its box and the box is all crinkled/bent etc and as it is a gift I am disgruntled! A small padded envelope would have been better adnd probaly cheaper for posting. All in all pleases.”

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Posted 8 years ago

“I must say your customer services are very good and most helpful when I had a problem everything turned out well thanks”

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Posted 8 years ago

“QUALITY LOOKS GOOD BUT NOT USED IT AS ITS FOR A XMAS PRESENT”

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Posted 8 years ago

“QUALITY LOOKS GOOD BUT NOT USED IT AS ITS FOR A XMAS PRESENT”

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Posted 8 years ago

“Very fast. The best quality”

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Posted 8 years ago

“Already owned one,this was a replacement for the one I lost”

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Posted 8 years ago

“good service all round”

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Posted 9 years ago

“I thought they were good”

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Posted 9 years ago

“When I ordered my Swiss army pen-knife, with name engraved, I expected to have my AND the Swiss Army emblem on BOTH sides of the handle, I think this should be a choice you allow to your customers, even with a higher cost involved. Yours truly, John McNamara. 07936 424 992”

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Posted 9 years ago

“Made my order from the website it was very easy and the post time ok .”

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Posted 9 years ago

swiss-store.co.uk is rated 4.8 based on 2,033 reviews