swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 2,150 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fishing Swiss army knife was purchased as a present. My partner was delighted and it has been very useful. The delivery was quick and the website was easy to use.”

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Posted 2 years ago

“Great knife. Engraving looks good.”

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Posted 2 years ago

“Very good experience with ordering and delivery. I was kept updated with the progress of processing and shipping.”

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Posted 2 years ago

“I was very happy with service overall, the price was good and the dispatch and delivery was exactly as described, so it helped make sure a last minute purchase for Mother's Day arrived on time. Thanks”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review! I'm so glad to hear that you were very happy with our service and that it arrived on time. Best wishes, Stacey Swiss Store

Posted 2 years ago

“Item exactly what I needed and delivered swiftly.”

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Posted 2 years ago

Thank you for the 5 star review! We're really pleased to hear it. Best wishes, Stacey Swiss Store

Posted 2 years ago

“Had a few misfires with other straps from elsewhere but this is - by some margin - the best Velcro strap for 22mm lugs that I have found to date. A bit of a fiddle to get the watch on the strap but once on it's very secure, which is what you want, and the strap is so good/comfortable I won't be switching it. I don't use the retainer loop as it's not needed with the strap being Velcro up to the tip. Good service from the Swiss store with prompt dispatch. Price-wise I think it's good value - and having those misfires to compare it with I'd suggest starting here.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Graham! We are glad to hear that you found your Velcro strap to be satisfactory and secure. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Extremely happy with the service, had the penknife engraved which looked great, very happy, gave the knife to my husband for his birthday and he was extremely happy”

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Posted 2 years ago

Thank you so much for your fantastic 5-star review, Anita! We are delighted to hear that you had a great experience with us and that the engraved penknife was much appreciated! Kind Regards, Jamie Customer Service

Posted 2 years ago

“Great service, delivery time and product”

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Posted 2 years ago

Hi Romina, Thank you for your review! Kind Regards, Jamie Customer Service

Posted 2 years ago

“Worth the money”

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Posted 2 years ago

“I ordered a replacement strap for my watch and from the moment I created the order I was kept informed of its progress and I was given the shipping tracing number. I am astonished at the customer service and one could only wish other online sellers could learn a lot from Swiss Store. Thank you for a great shopping experience.”

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Posted 2 years ago

“Excellent product, service, very fast delivery by Royal Mail - totally satisfied!”

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Posted 2 years ago

“A happy buying experience. Excellent customer service”

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Posted 2 years ago

“Very impressed by the quality of your staff and their help with completing my order.”

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Posted 2 years ago

“Reliable service, fast shipment and great communication. What more could a customer want? Also some great prices too! I highly recommend”

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Posted 2 years ago

Dear Owen, Thank you so much for your great review. We are delighted to hear how happy you with with the service, shipping speed and communication through out the order process. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Exactly as described and delivered quickly. Price was fair also.”

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Posted 2 years ago

Hi Dave, We are very grateful for you taking the time and leaving us such a positive review. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Swift delivery and backpack is awesome. I would definitely order from Swiss Store again!”

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Posted 2 years ago

“Great stocks, very prompt delivery”

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Posted 2 years ago

“I have purchased quite a few Victorinox knives in the past month as Victorinox are discontinuing some models they have all arrived in good time and well packaged, one went missing on the system I contacted Swiss Store who immediately rectified the error and made sure it was posted right away they also gave me a refund on my express delivery, all in all great service.”

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Posted 2 years ago

“Nothing to fault. Fast efficient service and high quality product (Mondane watch strap)”

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Posted 2 years ago

“Arrived sooner than expected”

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Posted 2 years ago

swiss-store.co.uk is rated 4.8 based on 2,150 reviews