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swiss-store.co.uk Reviews

4.8 Rating 2,217 Reviews
97 %
of reviewers recommend swiss-store.co.uk
4.8
Based on 2,217 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read swiss-store.co.uk Reviews
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Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

Good quality product, easy to order and a really quick delivery
Helpful Report
Posted 1 month ago
Product great, service exceptional from start to finish.
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Posted 1 month ago
Excellent product and service
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Posted 1 month ago
Watch exactly as described, kept up to date on delivery status and received when expected. Very satisfied.
Helpful Report
Posted 1 month ago
The Swiss army knifevi ordered arrived sooner than expected and the engraving I chose was exactly as requested.
Helpful Report
Posted 2 months ago
I would recommend this company any day of the week. The procurement is of really good quality and customer service goes live and beyond. Thankyou to you all.
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Posted 2 months ago
Perfect Swiss Army Knife to replace original confiscated at airport
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Posted 2 months ago
Very fast delivery. Easy to order and communication with the store was excellent
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Posted 2 months ago
Easy to use, very desriptive and well labelled to know all of what is avaliable. The engraving is super clear and really makes each item special
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Posted 2 months ago
Purchased swiss army knives from here before....good prices & the service is most excellent! 5 stars for treating customers well!
Helpful Report
Posted 2 months ago
Dear Richard I bought the Bamix as a present and have not giving it yet so an unable to review the product. However, bellow is the feedback to your carrier (Royal Mail). I have forwarded this to you just as a matter of interest and is not a complaint. Peter The parcel was "tracked48" we had been advised to expect it Thursday and then advised delivery had not been possible "Sorry, there didn’t seem to be anyone in." I was delivered next day. That was fine and did not cause me any issue. Our property is a commercial property with a receptionist on duty so I doubt no one was in! The delivery was not time critical and I had not paid extra for 48hrs delivery, so issues on either matter but hence the lower score.
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Posted 2 months ago
Lovely little pen knife. Very pleased with my purchase. Quick dispatch too.
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Posted 2 months ago
Great easy to navigate website, very good comms, competitive pricing and fast shipping especially for a personalised order. Very impressed all round.
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Posted 2 months ago
Excellent product delivered on time
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Posted 2 months ago
Good service quick despatch
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Posted 2 months ago
Ordering was quick and simple and parcel was delivered within a week.
swiss-store.co.uk 5 star review on 16th December 2025
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Posted 2 months ago
I had been looking for these floristry knives for a while now. I received one years ago years ago from a Dutch supplier put it away and forgot about it. I started using it recently and found it to be the best knife for me to work with. Love that you have diffrent colours and I will be buying more of them. It's also great that the can be sharpened as the cheap disposable trade ones can't and don't stay sharp for long! Thank you for a great product.
Helpful Report
Posted 2 months ago
I bought the swiss backpack. The quality is amazing.
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Posted 2 months ago
Ordered three personalised Swiss army knives as presents for family members. Arrived safely within 48 hours of placing order. Great service and business recommended
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Posted 2 months ago
Gorgeous item, arrived super quickly and personalisation was as requested. Easy process on website, hope the giftee is happy to!!
Helpful Report
Posted 2 months ago
swiss-store.co.uk is rated 4.8 based on 2,217 reviews