swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 2,150 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Product. Thanks”

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Posted 2 years ago

“Very prompt delivery. Watch strap was as expected and easily fitted.”

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Posted 2 years ago

“Brought one of the small knives came in a holder so it won't make holds in your pockets.You know that you are getting a good product from victorinox”

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Posted 2 years ago

“Excellent service from a terrif company”

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Posted 2 years ago

“Received my order very quickly and it's beautiful.”

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Posted 2 years ago

“Excellent product great communication all in all I would highly recommend swiss-store.co.uk”

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Posted 2 years ago

“Ordered the day before bank holidays and received it engraved on the Tuesday!!! Outstanding service and beautiful item that my son will always treasure.”

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Posted 2 years ago

“Brilliant service, ordered a mini champ, turns out it was too mini for my personal liking, however absolutely nothing wrong with the item and received quickly. Sent an email regarding returning the item, very quick response with instructions on how to return the item effortlessly and for free. Will be ordering a different item very soon.”

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Posted 2 years ago

Hi David, Thank you for your kind words and 5 star review! It's great to hear that our return instructions were quick and clear. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Beautiful design, great choice of text style and location for personalisation. This was given as a gift and gratefully received.”

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Posted 2 years ago

Hi Sarah, Thank you for your 5 star review! Kind Regards, Jamie Customer Service

Posted 2 years ago

“Very helpful staff on the phone and face to face”

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Posted 2 years ago

Hi Richard. Thank you for your review and kind words about our team. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Prompt delivery of Mondaine watch strap and exact fit”

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Posted 2 years ago

Thank you for your 5 star review! Kind Regards, Jamie Customer Service

Posted 2 years ago

“Excellent, quick & very professional service.”

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Posted 2 years ago

“Good selection of products at reasonable prices.”

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Posted 2 years ago

“Got bag which is very high quality promptly- sadly the small bag which comes with the bag was not delivered with the bag - we were told we would get a new bag sent out- and a confirmation email sent - sadly we have not received any confirmation email and l hope that we will get the other bag too. I trust that this will be an innocent oversight and l have every confidence that this will satisfactory conclude. Otherwise a super service l would recommend!”

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Posted 2 years ago

“Good service - quality products and delivered swiftly.”

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Posted 2 years ago

“Swiss store are brilliant but unfortunately they use Royal Mail to deliver. My items sat in a warehouse in Bristol for over a week with Royal Mail, whilst saying on its tracker page that my item was due for delivery the previous Friday . As a result, this 21st present hadn’t arrived. Please swap to a reliable courier company!”

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Posted 2 years ago

“reasonably priced items, prompt dispatch and delivery.”

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Posted 2 years ago

Thank you so much Paul for your 5 star rating of swiss-store.co.uk, we really appreciate your feedback. We're glad to hear you have been pleased with our prices and dispatch time. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Quality product, good value, delivered as promised.”

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Posted 2 years ago

Thank you so much for the 5 star rating of swiss-store. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Excellent delivery and service.”

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Posted 2 years ago

“Found the strap I wanted with no bother, great price too. Quick delivery and it fits perfectly. No hesitation in recommending Swiss-store, many thanks.”

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Posted 2 years ago

swiss-store.co.uk is rated 4.8 based on 2,150 reviews