swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,238 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking for Mondaine watch straps for months. Found outdoor 365 with Swiss store within. Mondaine watch straps here. great service, booked and arrived within days - good for what we are going through. great site, loads to browse and purchase!”

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Posted 6 years ago

“Didn't cover themselves with glory initially (sent the wrong item - Pioneer Alox rather than the Pioneer X Alox that I ordered); but when queried sent the replacement by next day delivery.”

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Posted 6 years ago

“Easy website to use, quick despatch item arrived before designated date - overall very happy”

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Posted 6 years ago

“Brilliant 16' laptop bag. I've owned Swiss stuff in the past and they are the only bags I don't break! This one is of the same high quality.”

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Posted 6 years ago

“These guys succeeded where victorinox failed. Fast delivery even during covid pandemic. Engraving on the blade is fantastic to personalise your knife. Will be shopping with swiss store again without a doubt”

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Posted 6 years ago

“We received our order very quickly and efficiently and very pleased with our engraved Swiss Army Knife”

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Posted 6 years ago

“Great experience and excellent product!”

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Posted 6 years ago

“Item as described, engraving excellent.”

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Posted 6 years ago

“Fantastic product at good price. Nice to support UK based company instead of the mighty Amazon. Great quick delivery service, highly recommend 😀”

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Posted 6 years ago

“Perfect in every way”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“New knife arrived well packed and secure with a complementary sharpening stone. I had it engraved with my husband's name and it makes it look superb.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Item as expected and delivered on time.”

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Posted 6 years ago

“I needed a replacement watch strap for my Mondaine watch. The Swiss Store had precisely what I required - simple to order and arrived within the specified timeframe. The strap fits perfectly. If only everything else worked so smoothly. Thank you Swiss Store.”

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Posted 6 years ago

“Excellent customer service very fast delivery thank you”

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Posted 6 years ago

“Very BAD customer service. I sent an email asking about my order and I was not answered. my order hasn't arrived yet and to be honest... I don't expect it to reach me anymore... this company's service is horrible.”

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Posted 6 years ago

Dear Allan, Apologies for the delay in answering the query you sent in yesterday. We have the following detail below showing that your item was delivered on 1st May at 13:50pm. Due to the virus restrictions we do not have a signature, but we have a picture of the parcel in your doorward which is propped open. Marked as delivered to recipient. Thanks Matt

Posted 6 years ago

“Fantastic service and a great product. I bought an engraved swiss-army knife as a present for a friend. The site was easy to use and the product arrived promptly, well packaged and exceeded expectations. My friend was thrilled with it.”

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Posted 6 years ago

“Product was as described and fast delivery.”

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Posted 6 years ago

“Arrived speedily. Perfect”

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Posted 6 years ago

swiss-store.co.uk is rated 4.8 based on 2,238 reviews