swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.84

4.8 Rating 2,198 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and fast shipping. I recommend.”

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Posted 4 years ago

“fast and efficient service - I would use them again”

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Posted 4 years ago

“Have recently had delivered 3 beautifully engraved knives. Needed to call after receipt of one item - excellent first class customer service and fast delivery. thank you”

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Posted 4 years ago

“Excellent product… arrived well packaged in only two days including engraving. Great service… top marks.”

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Posted 4 years ago

“Excellent service and definitely recommend the engraving service, my husband is going up next super happy when he sees it at Christmas.”

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Posted 4 years ago

“Unfortunately the clock I ordered was faulty. However, the telephone customer service was most helpful and a full refund was rapidly issued. So credit Swiss Store for resolving a manufacturing problem without any quibbles.”

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Posted 4 years ago

“FANTASTIC SERVICE GREAT JOB ON THE ENGRAVING LOOKS BRILL...WOULD ORDER AGAIN. THANKS....”

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Posted 4 years ago

“I’m very pleased with my order for a Swiss Army Knife with engraving. Delivery was fast and efficient. I had made a mistake regarding the lettering and this was put right showing flexibility and care.”

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Posted 4 years ago

“Quick and easy transaction would use again.”

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Posted 4 years ago

“The little knife is really good but I had it engraved and unfortunately the writing on the blade is illegible.”

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Posted 4 years ago

Hi Amy, we want you to be happy with your purchase, you can send it back to us, using our free returns service and we will re-engrave a new one for you. Best wishes, Jude

Posted 4 years ago

“Excellent Service, Excellent Product”

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Posted 4 years ago

“Amazing customer service. Ordering was easy, I was kept fully informed of delivery time, packaging was beautiful. The free sharpening stone did not arrive but one email to them and it was posted out to me that very same day. Thank you for all your help.”

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Posted 4 years ago

“Excellent knife’s top notch quality can not go wrong”

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Posted 4 years ago

“Great products, fast service and fast delivery”

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Posted 4 years ago

“A great tool and the personalisation is nice! My husband took his last one everywhere- such a handy tool and was beside himself when he lost it fishing so needed to buy another to replace! We now all own one and is an essential to our key ring!”

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Posted 4 years ago

“Very pleased with my purchase. Had a hiccup, which got resolved quickly.”

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Posted 4 years ago

“Great site. Great product.”

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Posted 4 years ago

“I was delighted to find the small Victorinox knife still available and relatively inexpensive - more than value for money. I bought it for a friend because my own has proved invaluable and has served me for many years. It seemed only right that others should enjoy the benefits I have.”

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Posted 4 years ago

“Excellent service very friendly Staff Iconic brand”

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Posted 4 years ago

“I'm really please with the service from Swiss-store. My SAK was a great price and arrived promptly. Thank you”

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Posted 4 years ago

swiss-store.co.uk is rated 4.8 based on 2,198 reviews