swiss-store.co.uk Reviews

Name: swiss-store.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.83

4.8 Rating 2,080 Reviews

97 %

of reviewers recommend swiss-store.co.uk

4.8

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

swiss-store.co.uk 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So many choices to choose but eventualy selected ideal knife for partner, perfect gift and remarkable fast delivery.”

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Posted 3 months ago

“Easy navigable website, clear instructions to order, product delivered as described and promptly too, very happy with the service and the product.”

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Posted 3 months ago

“Fantastic customer service; I ordered the wrong size strap and they could not have been more helpful in getting me a replacement.”

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Posted 3 months ago

“Ordered a survival pen-knfe for my son. It arrived 3 days before it's expected date, so incredibly impressed with the service”

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Posted 3 months ago

“Highly recommend”

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Posted 3 months ago

“Amazing Customer Service. I had a few questions about my order and it was dealt with efficiently and professionally. Wish all business could be more like Swis Store. The product has arrived and I'm delighted. The quality is superb. As you woudl expect.THe engaving is just perfect and I know my son will love his gift. Thank you Swiss Store. I'll be back!”

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Posted 3 months ago

“very good service, items were in stock and a clear and easy ordering process”

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Posted 3 months ago

“Price was good and shipping was fast a good experience all around I would recommend Swiss Store uk”

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Posted 3 months ago

“This was a gift and I heard today she is very happy with the Swiss store penknife. A successful present.”

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Posted 3 months ago

“I ordered a swiss army knife and some accessories. It arrived very quickly. The service is fast and efficient. The prices are very competitive. I have purchased from swiss-store before and was never disappointed. I will purchase from Swiss - store again.”

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Posted 3 months ago

“Found what I was looking for, placed my order and the item arrived really promptly, in spite of there being a slight delay at the courier's end. I have been impressed by the swiss store and by the tone of the emails I've received with the order updates. Would happily shop with them again.”

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Posted 3 months ago

“Quick delivery, good website”

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Posted 3 months ago

“Great product with swift delivery and good prices”

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Posted 3 months ago

“I have used Swiss Store for multiple purchases, it is my go-to site for Victorinox products. Great prices and excellent service.”

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Posted 3 months ago

“Good efficient service, thank you”

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Posted 3 months ago

“Excellent service the two swiss army knives and the pouch that I bought were delivered very quickly. The quality of the packaging was excellent. My wife loves her navy Alox and the black leather pouch. The Trailmaster that I got for my self is an excellent knife but it just didn't feel right. The returns are simple and quick, with the refund back to my account in 24 hours after the package was received buy yourselves. What excellent service throughout the whole process.”

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Posted 3 months ago

“The service was very good, fast delivery and the product was first class.”

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Posted 3 months ago

“Good products. Delivered quickly.”

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Posted 4 months ago

“bought a venture fixed blade. excellent price. knife is a typical victoriox product in that its well designed and mixes practical and aesthetic astoundingly well. swiss store communications were immediate and accurate. knife delivered extremely promptly. i shall certainly be a regular customer.”

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Posted 4 months ago

“Very efficient and quick delivery, my wife is enjoying her new Companion 🤣....from Victorinox very much....Thanks”

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Posted 4 months ago

swiss-store.co.uk is rated 4.8 based on 2,080 reviews