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swiss-store.co.uk Reviews

4.8 Rating 2,238 Reviews
97 %
of reviewers recommend swiss-store.co.uk
4.8
Based on 2,238 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read swiss-store.co.uk Reviews
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Phone:

03445678365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

“Good service quick despatch”
Helpful Report
Posted 10 months ago
“Ordering was quick and simple and parcel was delivered within a week.”
swiss-store.co.uk 5 star review on 16th December 2025
Helpful Report
Posted 10 months ago
“I had been looking for these floristry knives for a while now. I received one years ago years ago from a Dutch supplier put it away and forgot about it. I started using it recently and found it to be the best knife for me to work with. Love that you have diffrent colours and I will be buying more of them. It's also great that the can be sharpened as the cheap disposable trade ones can't and don't stay sharp for long! Thank you for a great product.”
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Posted 10 months ago
“I bought the swiss backpack. The quality is amazing.”
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Posted 10 months ago
“Ordered three personalised Swiss army knives as presents for family members. Arrived safely within 48 hours of placing order. Great service and business recommended”
Helpful Report
Posted 10 months ago
“Gorgeous item, arrived super quickly and personalisation was as requested. Easy process on website, hope the giftee is happy to!!”
Helpful Report
Posted 10 months ago
“Always use Swiss Store, as they can engrave any Victorinox/Wenger knife, their competitors can not. Unbeatable prices too.”
Helpful Report
Posted 10 months ago
“Bought five engraved pens 894. Lovely colours but was sad that the engraving was too small to read on one of them.”
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Posted 10 months ago
Good morning. Thank you for your feedback. I am sorry the engraving on the one pen you purchased was not to your satisfaction. I will email you regarding this. Kind regards Sue Customer Service Swiss-Store
Posted 10 months ago
“I’ve used Swiss store twice now, great service both times. Both knives arrived very quickly, were well packaged, and engraving looked fantastic. I will definitely be using them again. Highly recommend.”
Helpful Report
Posted 10 months ago
“Excellent service and product. I was also impressed with the fast delivery via The Post Office. The product was as described as described in the photographs. Thank you for the professional service.”
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Posted 10 months ago
“Great service and quick delivery”
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Posted 10 months ago
“Very good and efficient service, items delivered in good time.”
Helpful Report
(Cheltenham) - Posted 10 months ago
“Excellent”
Helpful Report
Posted 10 months ago
“I am delighted to have found the Swiss store and their super-quality of Swiss army and normal-use knives. Such a difference to own blades that properly sharpen and stay sharp; they are a joy to use. I will be buying more for the kitchen, garden and for general use in the wild.”
Helpful Report
Posted 10 months ago
“I ordered the Small Pocket Knife and I am very happy with both the product and the service. The delivery was fast, and the customer support was excellent throughout the process. This is not my first Victorinox multitool — I’ve been using them for years and they never disappoint. Highly recommend!”
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Posted 10 months ago
“The item arrived very quickly very well packaged. No complaints at all.”
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Posted 10 months ago
“I was looking for a nice modern pocket watch to wear when my smart watch wasnt appropriate and I found the perfect ltd edition watch in Swiss-store.co.uk delivery was fast and trouble free, and I would recommend Swiss-store to anyone looking for a special watch or gift.”
Helpful Report
Posted 10 months ago
“Excellent service and delivery. Many thanks. Can't really comment on the product because it is to be a present but I have one myself and it's great.”
Helpful Report
Posted 10 months ago
“This was a gift so has yet to be opened or used. Hence am unable to review the item, but the service from the seller was good and the free sharpener a bonus.”
Helpful Report
Posted 10 months ago
“Product, a watch strap, arrived very promptly and, although it was the wrong size which was entirely my fault, the consumer team dealt with the return and replacement very efficiently”
Helpful Report
Posted 10 months ago
swiss-store.co.uk is rated 4.8 based on 2,238 reviews