Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,831 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery can't fault them.”

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Posted 7 months ago

“Up there with the best customer service I have ever received”

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Posted 7 months ago

“Excellent product and service at a competitive price, backed up by prompt delivery within the promised timescale!”

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Posted 7 months ago

“Great price for a great product (Garmin 1050) but no communication from you that I noticed about when the package was sent or due to be delivered apart from the delivery firm advising me that they were going to deliver on X day. I wasn’t sure if it was a scam until the package arrived.”

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Posted 7 months ago

“Very good service I'm really happy”

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Posted 7 months ago

“Fast service, no problems. Thanks”

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Posted 7 months ago

“Damaged item sent. Not easy return system.”

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Posted 7 months ago

“Prompt dispatch and well packaged. I bought a Cmapagnolo wheelset at a good price. Very happy with my purchase, thank you”

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Posted 7 months ago

“Had the free hud and 15mm allen key tool, delivered promptly. Very good.”

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Posted 7 months ago

“Very knowledgable and helpful staff, providing me with the correct advice and products...”

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Posted 7 months ago

“Purchased a F25 Fixer, my item arrived promptly,very satisfied with the packaging. Highly recommend Swinnerton cycles.”

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Posted 7 months ago

“Customer service provided more helpful information and help me to bought a mountain bike and delivery the bike to directly, thank you very much 👍🏼”

Swinnerton Cycles 5 star review on 4th April 2025

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Posted 7 months ago

“Excellent price and service. Bought a Giant bike charger that was in stock, got the best price around, and it arrived the next day. Can't beat that”

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Posted 7 months ago

“Polite helpful phone service”

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Posted 7 months ago

“Always happy ordering at Swinnerton. Delivery is prompt and items are a good quality.”

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Posted 7 months ago

“This is my go to online mtb shop. Huge range of stock. Delivery is always super fast. But most importantly the team are so friendly and helpful and have great knowledge. I would highly recommend Swinnerton to anyone.”

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Posted 7 months ago

“Very speedy delivery, good representation of goods bought”

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Posted 7 months ago

“My order came in quicker than I thought and well packaged. Received notification of every step of my order. Thank you.”

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Posted 7 months ago

“Went the extra mile for my order, superb service.”

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Posted 7 months ago

“My order arrived and there was a slight discrepancy between what was shown on their website, and want was ‘in the box’ This wasn’t a fault of Swinnerton Cycles. After a phone call, a chain of emails began which went above and beyond my initial contact. An absolute pleasure to deal with, well done Swinnerton Cycles.”

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Posted 7 months ago

Swinnerton Cycles is rated 4.6 based on 4,831 reviews