Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,821 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,821 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My comment is that the part I purchased was very small and could have been easily posted by Royal Mail. This would have been cheaper, faster and I would not have to have waited in for the delivery.”

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Posted 2 years ago

“Great communication when item in stock at Swinnerton and quick dispatch with further updates on delivery date and time. Highly recommended.”

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Posted 2 years ago

“Excellent service , bike (at best price I could find) arrived within 4 days from placement of order.”

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Posted 2 years ago

“I ordered a 50 tooth chainring and with easy payment and delivery options - what I thought was the incorrect part, the team at Swinnerton Cycles contacted the manufacturer and confirmed it was an appropriate part as the previous had been discontinued. Fast and efficient service with great communication throughout. Would highly recommend A* service.”

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Posted 2 years ago

“Fast delivery thank you”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent service - very prompt postage and quality of Ultegra pedals as expected! Many thanks”

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Posted 2 years ago

“Very helpful, good communication and fast delivery”

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Posted 2 years ago

“I ordered a small part to repair my brooks saddle. Swinnerton packaged it up and shipped it quickly to the US! Many thanks!”

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Posted 2 years ago

“Great product at a great price. Delivered very promptly and well wrapped. All round very pleased with the service.”

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Posted 2 years ago

“The shipment takes a long time to arrive having paid for an express shipment. The Spanish delivery company (Zeleris) is a shame. Correct merchandise. It is difficult for me to buy again on this website.”

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Posted 2 years ago

“Top service and great prices.”

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Posted 2 years ago

“Bought seat clamp online for £7.99 Item arrived with printed barcode and price on it of £6.99”

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Posted 2 years ago

“Super happy with experience of puchasing a bike from Swinnerton. Fast delivery and good communication. The bike was received in a box with both wheels attached and only the handle bars to turn into position. The box had a very clever way of ensuring the bike didn't move in transit. All-in-all, I'd highly recommend Swinnerton. Thanks !”

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Posted 2 years ago

“Excellent website. Ordered smoothly, delivered promptly.”

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Posted 2 years ago

“Please use the correct images for your products, you can't expect the average biker to know what a cassette cluster is. IMO.”

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Posted 2 years ago

HI Bit confused you order a chain and chain tool? so i cant see what you are refrering to?

Posted 2 years ago

“Good service is all about communication and Swinnerton are great at communicating. Questions answered, progress updated. Spot on.”

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Posted 2 years ago

“Una empresa seria”

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Posted 2 years ago

“i purchased a Prologo Dimension NDR CPC saddle, after less then 200 miles total cycling within a month the decals on the sides of the saddle began peeling up, the ends of which are pointy and sharp chaffing my shorts. This is not Swinnerton's fault, but what is their fault is the poor replace/refund service. I have done everything customer service asked, fault description, photo's, returned. It's plain to see the saddle is faulty, maybe a bad batch were the manufacturing technique had failed - i don't know, but i have NOT been offered a refund or replacement, instead they have told me it's been forwarded to Prologo for their inspection - 2 weeks ago and still i hear nothing, i should have just returned the saddle back for a full refund under Prologo's 60 day trial/return service, Swinnerton's have my money and i have nothing to show for it, poor poor poor.”

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Posted 2 years ago

“Fast dispatch and delivery. Good price. No problems👍”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,821 reviews