Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,829 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

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“Great people will buy again an again”

Helpful Report

Posted 4 years ago

“Fast delivery. Item came well packaged and as described”

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Posted 4 years ago

“My first time using Swinnerton cycles and I have no complaints everything I ordered arrived and works. No problems at all.”

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Posted 4 years ago

“The bike arrived around a week after we had ordered, fair given the current covid situation. However, it arrived with zero protection in the box/against the frame and I'm amazed it wasn't damaged in transit. I've never bought a bike before that's arrived like this. Also, the gears were not set up properly (Eagle), so that's taken further time and expense to sort. We would much rather have a well packaged and setup bike and waited a few more days for it to arrive”

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Posted 4 years ago

“Smooth ordering and delivery as expected. What's not to like?”

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Posted 4 years ago

“Excellent product and first class service.”

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Posted 4 years ago

“Accurate website, quick turnaround and delivery. All good will so here again.”

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Posted 4 years ago

“Confirmed item in stock and promptly delivered”

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Posted 4 years ago

“Item arrived as promised!”

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Posted 4 years ago

“I had to order a hard-to-find component and Swinnerton's Customer Service were really helpful and responsive, even accommodating me adding to my order at the last minute.”

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Posted 4 years ago

“Will definitely use again”

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Posted 4 years ago

“Small delay in delivery but otherwise good service”

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Posted 4 years ago

“nice and fast”

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Posted 4 years ago

“Ordered with ease and quickly delivered”

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Posted 4 years ago

“Bike was well built, shipped considerately and quick.”

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Posted 4 years ago

“Really good service and great price too.”

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Posted 4 years ago

“Swinnerton cycles, were very efficient and I would recommend using this company to any one.”

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Posted 4 years ago

“A bad experience all round, paid for express delivery, but had to chase it up several times before it was sent out, after not hearing a word from them. Parcel was just left outside house with packaging bike and property all damaged. Sent in photos as requested, but once again received no response before chasing it up, another week later I've still not heard from them apart from this review request. Seems nothing happens unless you call them repeatedly, customer service is none existent.”

Helpful Report

Posted 4 years ago

“got my first hardwear as expected how ever the second one which I ordered sepretly as didn't think I need it at the time was meant to come a good few days ago so I put a request in and got told it was lost in the mail so they ordered a new one from there supiler which they should of got money so hopefully ill receive it today as that will of been 3 days since they got it in that I'm waiting for dilivery”

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Posted 4 years ago

“Excellent, speedy and efficient service. Thanks!”

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Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,829 reviews