Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, FENTON, STOKE ON TRENT, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,848 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,848 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782747782

Email:

Paul Swinnerton

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom,
FENTON,
STOKE ON TRENT
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a while to despatch i had to phone and chase the item. When it arrived the manufacturers packaging straps had been removed and replaced with wire ties.”

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Posted 4 years ago

“Excellent service, infill buy from them again.”

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Posted 4 years ago

“Excellent service and product (which was £5 cheaper than elsewhere”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Excellent service. Quick delivery of orders.”

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Posted 4 years ago

“Best price I could find, excellent service and communication, arrived promptly. Very happy!”

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Posted 4 years ago

“Much more comfortable than my other arm rests. Great value for money.”

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Posted 4 years ago

“I got the help I needed to work out which Iitem I needed to order as te photos and description didnt quite match on the website. Speedy and inexpensive delivery”

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Posted 4 years ago

“Quick delivery thanks”

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Posted 4 years ago

“Excellent product selector, good prices, very quick service - brilliant!”

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Posted 4 years ago

“I've used Swinnerton online a few times and they have always been good. On the occasion I visited the shop, the staff were very helpful too.”

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Posted 4 years ago

“It took six days for a small item to arrive with express delivery, which cost a ridiculous 65% of the price of the item. It would've been quicker to stick it in an envelope & drop it in a postbox. Factoring in that I had to take the train while my bike was out of action, a £9.99 lock ring ended up costing me £60.59. I won't make that mistake again.”

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Posted 4 years ago

“Sent wrong item. Online chat no one response. Email no response. Very poor communication. I have to call the shop. When request for the reimbursement of returning shipping cost and never receive any response.”

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Posted 4 years ago

“Ordered replacement bearings for trek headset, delivered within 2 days of ordering.”

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Posted 4 years ago

“The item was wrong listed,and when I contacted the company they apologised fir the error and asked for the item to be returned and the item I requested shipped. I Return the item to be told that the item I had was the same as the one I ordered, not correct. However refund was immediate and so was returned postage.”

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Posted 4 years ago

“Easy to navigate website, great selection of stock and prompt delivery”

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Posted 4 years ago

“Great and quick service thanks !”

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Posted 4 years ago

“I ordered the wrong helmet pad set and opened the pack by mistake.retuned the item and received a full refund without question would absolutely use again”

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Posted 4 years ago

“Very bad customer service! Avoid if you can. Bought the bike online, used it for few times, emailed customer service about the problem but unfortunately they don’t want to help, instead they suggested you to sort out it yourself. They answered by email very late as well. Ended up spending more money to fixed my new bike on Giant branch. Avoid them if you can.”

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Posted 4 years ago

“5/5 service - super quick delivery, super happy customer!”

Helpful Report

Posted 4 years ago

Swinnerton Cycles is rated 4.6 based on 4,848 reviews