Swinnerton Cycles Reviews

Name: Swinnerton Cycles
Address: 67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom, STAFFORDSHIRE
Rating: 4.63

4.6 Rating 4,821 Reviews

91 %

of reviewers recommend Swinnerton Cycles

4.6

Based on 4,821 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01782747782

Location:

67 -75 VICTORIA ROAD, FENTON, STOKE ON TRENT, United Kingdom
STAFFORDSHIRE
ST4 2HG

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Swinnerton Cycles 5 star review on 26th July 2025

DAVID MOORE

Swinnerton Cycles 5 star review on 28th June 2025

Stuart PAGE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service”

Helpful Report

Posted 2 years ago

“no problems will shop here again !!”

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Posted 2 years ago

“Delivered roof bars quick and as requested and cheaper than Halfords”

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Posted 2 years ago

“The goods were dispatched quickly. Communication was good about expected delivery date. Arrived early,”

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Posted 2 years ago

“Great help email replied to quickly problem sorted will use again”

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Posted 2 years ago

“Customer from the states here! Loved the product I bought and the price and excellent shipping time. Box arrived a bit more banged up than I’d prefer for such an expensive item but all was well, no damages so no harm no foul. Would recommend to family and friends!”

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Posted 2 years ago

“Wrong product was sent and the auto-generated returns link didn't work. When i called, the person i spoke to was helpful and emailed a new link”

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Posted 2 years ago

“Quick delivery and excellent product supplied”

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Posted 2 years ago

“Great place for high quality hard to find parts. Can't find these cool parts in the US !!!”

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Posted 2 years ago

“Very efficient. Super fast delivery. Goods as advertised”

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Posted 2 years ago

“Good communication, swift delivery when item in stock. many thanks.”

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Posted 2 years ago

“The Swinnerton Product Information on a Sram trigger shifter was more comprehensive than others and left no questions unanswered. Ordered Tuesday 08:24 with excellent DHL delivery Thursday 11:41. Excellent service!”

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Posted 2 years ago

“Excellent service with quick delivery”

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Posted 2 years ago

“The incorrect part was sent out. The original email reply was ignored and after calling the Swimmerton Cycles representative was arrogant and insisted that it was my fault, which it was not. Terrible customer service.”

Helpful Report

Posted 2 years ago

Matthew You ordered an incorrect part to what you thought it was we sent the correct part that you ordered, the fact that you ordered the incorrect part is somehow our fault? We have offered to refund the order once you have returned the order. We can only send what you order we unfortunatley cant send what you think you may have ordered our crystal ball is currently broken.

Posted 2 years ago

“Great to be able to get Shimano 105 gear lever internal shifter part for £1.99 . Would have been happy for it to be sent by post rather than the £5 van delivery. Which was a bit excessive for such a small part and taking emissions and road congestion into account.”

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Posted 2 years ago

HI just to clarify DHL shipping costs £4.50 +vat, on top of this we have to pay some on to pick & pack, packing materials heating & lighting and also advertising on google so we are losing money as it is on your £1.99 purchase but we rather than restrict customers to a minimum spend we take this hit as a service as lot of shop & websites won't service the small spare parts. We use DHL as they have a 98% hit rate on deliveries unlike the 85% hit rate with royal mail which is why we don't use them.

Posted 2 years ago

“Good service.”

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Posted 2 years ago

“Great kit at a really good price, and great service too👍”

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Posted 2 years ago

“I can’t rate Swinnerton Cycles highly enough. Great service, great value, great team, great range.”

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Posted 2 years ago

“prompt delivery will deal with them again”

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Posted 2 years ago

“Exact product that I needed to fit new zipp wheels and fast delivery. Will use again.”

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Posted 2 years ago

Swinnerton Cycles is rated 4.6 based on 4,821 reviews