Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.75

4.8 Rating 806 Reviews

94 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.8

Based on 806 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

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Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 9th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As 1st time caravan buyers we were pleased that we were guided through the various formats and makes / models rather than sold to. The way that the vans are laid out with all of the same variants in a row was really useful in confirming that the Challenger was the right van for us. The handover was detailed and thoroughly performed. I would highly recommend Swindon Caravans, especially the Swindon branch.”

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Posted 8 years ago

“The salesman, Lewis, and shop salesman, Aaron, were friendly, knowledgible, and efficient at all times and stages from initial enquiries, to purchase and collection. The advice they offered was exemplary and at no time did they just suggest the most expensive but the best option for us. Everything we ordered had been put on the caravan prior to collection and the caravan had been cleaned. The caravan and accessories were competatively priced and discounts offered.”

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Posted 8 years ago

“Very good company which supply a excellent service. I travelled 3 - 4 hrs because of my location and they completed the deal to suit me from point off and time of availability through to dispatch, and allowed me time in the shop to purchase awning, towing cover and other spares. Aftersales was also first class and supplied a spare set of keys FOC. Cannot praise Swindon Caravans highly enough from the very first phone call right through to the aftersales team, they gave us total confidence with the open transparent policy, polite and honest opinions with all there professional experience. Malcolm & Marilyn Boswell”

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Posted 8 years ago

“Very helpful and knowledgeable staff”

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Posted 8 years ago

“After purchasing an old Bessacar 550 GLD privately we then found it had major damp, after a few trips away we went into Swindon Caravans just see if they had something that better suited the car and also had the layout we really wanted. Within minutes our sale rep Tina not only found exactly what we wanted, we was so pleased we purchased it same day. All the staff since have been so helpful and kind. Even resolving a couple of small issues we had with our Baily Ranger 460/4 we purchased, no fuss and nothing was too much trouble. We now recommend Swindon Caravans to all our friends. 10/10 service from sales to after sales and indeed the staff in the shop.”

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Posted 8 years ago

“No pdi at all lots of problems and nothing much being done feel very let down by the whole experience”

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Posted 8 years ago

Hi Mr Powell, I understand your frustrations. As discussed via email, all the parts are currently on order with Lunar. The lead times on parts with Lunar is currently 8 weeks so we would expect them to be delivered by the end of the month / early November. Unfortunately we are unable to control this. As soon as the parts have been received from Lunar we will collect your caravan (as agreed) and undertake the remedial work. Regards, Tom

Posted 8 years ago

“Pleased to buy a bailey,hand over was ok all but a few snaggs with our 2017 caravan.sales staff could be friendlier”

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Posted 8 years ago

“Great staff and a friendly attitude which made our sale and purchase a very positive experience In the words of Arnie " we'll be back!"”

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Posted 8 years ago

“Very happy with the service we received on buying our new caravan. It was a huge deal for us as we were importing it into NZ without being able to visit the dealership. Communication was great, service was great. We will definitely use Swindon Caravans again for my future caravan purchases!”

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Posted 8 years ago

“my caravan leaks and they will do nothing to help us i admit I've missed a service but its only two years old a lunar quasar and they know that lunar have problems as the service manager told us they get loads back well thats £20,000 wasted no help offered at all”

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Posted 8 years ago

“Found my ideal caravan at a great price and the service was excellent”

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Posted 8 years ago

“Picked up caravan lunar Stella in July of this year 2017 overall good changeover”

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Posted 8 years ago

“A very professional team who did everything they said they would within the timeframe that they said they would do it in. Very courteous and friendly.”

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Posted 8 years ago

“Very quick response to initial enquiry, very helpful staff, plus the only dealer with the model we required. Pleasure to deal with and the ability to install my own supplied solar panel as an aftermarket fitment. Quality service.”

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Posted 8 years ago

“The caravan was ready on the due date with everything in place”

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Posted 8 years ago

“From when we bought our Lunar Delta a year ago to the service this year, pretty good service. Some issues at both events but totally able to discuss and get a good resolve. We are happy customer's. Even when we dropped in to day for gas and a couple of other bits great service, even though we had to wait as it was busy, they found items for us, that not on the shelf. Good service is attention to detail and they do this. Equally it's good to ask or discuss if not happy and they will help”

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Posted 9 years ago

“""Difficulty in getting an appointment, three months to investigate a faulty fridge!”

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Posted 9 years ago

“Bought 2 year old Lunar Ariva from Swindon caravans in March 17. When I agreed to buy, pointed out that washroom tap was wobbly and that vanity mirror door silvering was corroded at edges. Was told that these faults were noted and that they woul be rectified along with any other snags identified at PDI. Some 3 weeks later I arrived to collect the van only to find that the two faults had not been corrected, a new vanity unit had been ordered and the mirror could be replaced by 'Roman Glass' glazing company. It was explained that Lunar spares may take 6 to 8 weeks to obtain, but remedial work would be done then. After some 10 weeks I phoned to see what was happening only to passed around the houses until a manager came on the line to say that unfortunately the parts had not been ordered but he would make sure that they were and that he apologised. When I told him that I was unimpressed he said that it wasn't his fault that others in the dept had not done their job. As yet Sep 17 still not fixed. Look elsewhere to buy your van, preferably not Lunar.”

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Posted 9 years ago

“Friendly professional and dealt with all the issues as they arose with no complaints. And excellent service”

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Posted 9 years ago

“Very helpful sales person, Lee, at your Swindon branch who helped sort some of our many problems, when collecting our new caravan.”

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Posted 9 years ago

Swindon Caravan & Motorhome Group is rated 4.8 based on 806 reviews