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Swindon Caravan & Motorhome Group Reviews

4.7 Rating 730 Reviews
94 %
of reviewers recommend Swindon Caravan & Motorhome Group
4.7
Based on 730 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Swindon Caravan & Motorhome Group Reviews

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 29th March 2025
Paul Carey
Swindon Caravan & Motorhome Group 5 star review on 13th October 2024
Mr&Mrs Harding
Swindon Caravan & Motorhome Group 5 star review on 1st August 2024
Mr & Mrs Bunker
Swindon Caravan & Motorhome Group 5 star review on 20th July 2024
Colin Bennett
Swindon Caravan & Motorhome Group 5 star review on 14th July 2024
Mr&Mrs Finnigan
Swindon Caravan & Motorhome Group 5 star review on 20th May 2024
Mr & Mrs Slade
Swindon Caravan & Motorhome Group 5 star review on 7th May 2024
Mr David Saw
37
Anonymous
Anonymous  // 01/01/2019
all very good
Helpful Report
(Oxford) - Posted 6 years ago
very pleased and happy with the service we got buying our "near" new caravan very helpfull young man (think his name is jock) went through everything thanks very much
Helpful Report
(Swindon) - Posted 6 years ago
I paid a deposit over the phone to hold the caravan for a few days until we were able to view it. On arrival we were given the keys to have a look around it on our own. We were then joined by the salesman, Paul, who then answered our questions. Having decided to buy it, Paul sorted out having a motor mover fitted, our paperwork and collection. On collection, Dean did a thorough explanation of how everything in the van worked. We found the service at Swindon excellent.
Helpful Report
(Swindon) - Posted 6 years ago
On day of sale we were put under no pressure but given all the help and advice we needed to help us decide. Because we were considering going over our original budget we were given a price reduction to help soften the blow and the deal with essential accessories was very welcome and saved us time and effort as well as being high quality items. After the sale we were welcomed when we wanted to visit to measure inside and any questions we had were answered honestly. On the day of collection our van was ready as promised and had clearly been prepared well, even the tyres had been replaced because they were old. The despatch team (Dean) was extremely helpful and despite being very busy due to staff sickness we were not hurried and everything was explained clearly. He even removed the paint from my tow bar and helped me fasten the towing mirrors to my car. I cannot fault the service we received throughout, the whole process from start to finish was painless and even enjoyable (despite the fact that I have just parted with a large percentage of our savings!) - and of course we were offered drinks every time we visited. We came to Swindon Caravans following a recommendation and I can fully understand why.
Helpful Report
(Swindon) - Posted 6 years ago
Picked up caravan today few minor faults that your team put Wright pleased with caravan handover but on the way home brakes were very noisy.
Helpful Report
(Swindon) - Posted 6 years ago
Very impressed with handover staff able to answer all our questions nice touch walking into new van and finding heating lights radio on
Helpful Report
(Oxford) - Posted 6 years ago
The service we received was excellent. The lady who dealt with the paperwork (sorry can’t remember her name) was so helpful and nothing was to much trouble for her. The staff if the shop were excellent. Jack who did the handover and was only 21 was brilliant and did not rush us and went over anything we didn’t understand. All the staff we dealt with were an asset to the company. Could go on and on listing the little extras they did to make the handover of our van a very special experience. The body work that had needed doing was done to a high standard and the van had been immaculately cleaned. We would definitely recommend Swindon caravans. In fact we are quite upset that we live so far away to have it serviced there. We are considering bringing it for a service and getting g bed and breakfast in the area. Thank you everyone at Swindon caravans for fantastic customer service
Helpful Report
(Swindon) - Posted 6 years ago
we were well treated and received informed friendly service and our entire purchase experience was extremely pleasent
Helpful Report
(Swindon) - Posted 6 years ago
Van was fully prepared and the peration of new van explained comprehensively
Helpful Report
(Oxford) - Posted 6 years ago
We got a good deal and an excellent caravan and the people were friendly and helpful Many compliments to Dean from the maintenance side - extremely helpful and went the extra mile for us even through the pouring rain
Helpful Report
(Swindon) - Posted 6 years ago
we had our last caravan for 13 years and it did us proud but we were due for a new one and we couldn't be more happier not only with the Bailey we purchased but with the attention to detail Swindon caravan team give to their customers Paul Hopkins was excellent and couldn't help us enough also Jack, the lad that showed us round the caravan on collection is a credit to your company. I will certainly recommend your excellent professional company to friends and family.
Helpful Report
(Swindon) - Posted 6 years ago
All I can say from the start to the end of our caravan search I could not thank Simon Readings manager enough for everything he has done for us.
Helpful Report
(Reading) - Posted 6 years ago
Andy Parker very helpful at every stage of our part exchange for our new Swift Eccles 650 and handover of the new van by Dean was completed in a very helpful and friendly manner. Very pleased with service provided.
Helpful Report
(Swindon) - Posted 6 years ago
Jack was very thorough and friendly with the new caravan introduction . Very pleased with new caravan .
Helpful Report
(Swindon) - Posted 6 years ago
Excellent customer service and really great hand over.
Helpful Report
(Oxford) - Posted 6 years ago
very helpful friendly staff, sales staff were not pushy and let you look and ask question if needed, after sales collection team very helpful explained everything on new caravan and help with changing battery and other things from px van, the best bit is all the caravans are locked so not just any one can go in and like other dealers, excellent
Helpful Report
(Swindon) - Posted 6 years ago
Good selection of caravans to choose from, really helpful knowledgeable staff (thank you Lewis), good communication and good prices.
Helpful Report
(Oxford) - Posted 6 years ago
Very happy with the caravan, staff very friendly and helpful. Dispatch manager was very good and thorough at showing us through the caravan as this is our first caravan. Around a very friendly and professional service from all the staff at the Swindon branch
Helpful Report
(Swindon) - Posted 6 years ago
Now on my third caravan, all supplied by Reading Caravans - first one bought in 2001. The company is consistently good, very fair on commercials and very attentive during the selling and delivery process. Just a nice company to do business with!
Helpful Report
(Reading) - Posted 6 years ago
Just a quick note to say we used the caravan for the first time last weekend and it was fantastic. Even though it was -4 on the first night, the heating in the caravan performed flawlessly and we didn’t know it was that cold until we stepped into the awning! We are already planning our next trip! Thank you for your help with buying the caravan and also to Tina who stepped in to sort the finance stuff out on collection day. We also wanted to acknowledge the great service from Jack as part of the handover, nothing was too much trouble and he took the time to explain every function of the caravan which made life a lot easier when we pitched at the site on Friday. Thanks again and we look forward to doing business with you in the future.
Helpful Report
(Swindon) - Posted 6 years ago
Swindon Caravan & Motorhome Group is rated 4.7 based on 730 reviews