On day of sale we were put under no pressure but given all the help and advice we needed to help us decide. Because we were considering going over our original budget we were given a price reduction to help soften the blow and the deal with essential accessories was very welcome and saved us time and effort as well as being high quality items. After the sale we were welcomed when we wanted to visit to measure inside and any questions we had were answered honestly. On the day of collection our van was ready as promised and had clearly been prepared well, even the tyres had been replaced because they were old. The despatch team (Dean) was extremely helpful and despite being very busy due to staff sickness we were not hurried and everything was explained clearly. He even removed the paint from my tow bar and helped me fasten the towing mirrors to my car. I cannot fault the service we received throughout, the whole process from start to finish was painless and even enjoyable (despite the fact that I have just parted with a large percentage of our savings!) - and of course we were offered drinks every time we visited. We came to Swindon Caravans following a recommendation and I can fully understand why.