Sweatband.com Reviews

Name: Sweatband.com
Address: Unit 5, Mill Square, Featherstone Road, Milton Keynes, Buckinghamshire
Rating: 4.27

4.3 Rating 526 Reviews

83 %

of reviewers recommend Sweatband.com

4.3

Based on 526 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Sweatband.com:

We are Sweatband.com - Your no.1 sports superstore!
For over a decade we've been selling sports and fitness equipment through both our website and our central London showroom.
We are a Google Certified store, which means Google confirm that our customer service is of the highest level and we despatch orders with the utmost reliability. But we're not just online! Come and find us in our showroom near Oxford Circus and talk to one of our specialist advisors.
We strive to offer our customers the best, most competitive possible deals online.

Visit Website

Phone:

020 3773 3940

Email:

support@sweatband.com

Location:

Unit 5, Mill Square, Featherstone Road, Milton Keynes
Buckinghamshire
MK12 5ZD

Sweatband.com 5 star review on 8th December 2025

Anonymous // 01/01/2019

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“Good But start bending”

Helpful Report

Posted 4 years ago

“BEWARE!! Do not purchase a treadmill from the company. First treadmill purchased in August 2020. Worked fine for a few weeks until just stopped working one day. Problem with the alignment of the running deck. Next treadmill delivered Oct 2020. Worked fine for a few months until just stopped working. Sweatband are now saying treadmill cannot be kept in garage and must be moved inside, saying that the user manual indicates the treadmill should not be kept in a garage. Interesting no where on Sweatband's guide to buying a treadmill does it tell you some treadmills cannot be kept in a garage, nor does it confirm this in the product description, nor does the website direct you to check the user manual before purchase. Sweatband and manufacturer now indicating warranty will be void unless we move treadmill inside which we have no space in the house to do so. This company seeks to avoid their duties under the consumer rights act 2015. We have purchased a treadmill which was not cheap and now in less than 6 months we have had 2 faulty treadmills. Going round in circles trying to communicate with them and appears legal proceedings will be the only option. Extremely disappointing.....”

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Posted 4 years ago

“Bought to partner a DKN elliptical trainer. When it works it is good, but it almost never works without putting a new battery in and faffing around before your exercise. At most I have got 3 30 minute sessions from a battery. This morning it did not work for the second session on a battery, and I had even removed the battery between uses, and turned off my smartwatch, the only thing other than the DKN trainer that it is paired with. On checking the battery it was 3.06V vs 3V nominal. I am saving up for a Polar chest strap!”

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Posted 4 years ago

“Swift service and delivery Great that delivery is free”

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Posted 4 years ago

“Happy with purchase”

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Posted 4 years ago

“""”

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Posted 4 years ago

“The mat is great for yoga and exercising however after just a few uses it has started disintegrating”

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Posted 4 years ago

“Excellent service good standard of equipment . Kept informed of delivery date which was quick . Courier excellent and very helpful. Top class service”

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Posted 4 years ago

“Exquisite service.”

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Posted 4 years ago

“Good quality mat and dumbells”

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Posted 4 years ago

“Quick delivery and product is great and as expected”

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Posted 4 years ago

“The bike is very good. Easy to install, no problems at all. Easy to use and lots of programs to choose from. It connected to my galaxy edit watch and Samsung health straight away.”

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Posted 4 years ago

“I don't normally do reviews, but on this occasion I felt the need. I'm not sure what I really expected for the £399.00 price. Its fine, as long as you don't want the balls to travel on the line you hit them. The cloth is fairly thin and the balls make too much noise as they travel, if you don't have high expectations for the table, then its fine for fun but not to play on seriously, so I may be a bit unfair on my assessment, but it replaced a 15 year old table that still plays better than this if I'm honest.”

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Posted 4 years ago

“Exactly as expected. Order delivered quickly”

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Posted 4 years ago

“I DIDN'T GET IT AND I HAVEN'T BEEN REFUNDED!”

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Posted 4 years ago

Hi William, thanks for letting us know that your item didn't arrive. We have created a support ticket for you and our deliveries team will contact you to get this resolved with a replacement or a refund as you instruct us. THanks again for letting us know there's a problem. We'll contact you via your support ticket to get this resolved. Please accept our sincerest apologies for any inconvenience. Best wishes. Support Team. Sweatband.com

Posted 4 years ago

“I've called and emailed twice yesterday as it has some damage and will not turn on. I still hope to get feedback and for this to be resolved in which case I will review again, however currently very concerned have spent £600 on equipment that wont turn on and I can't reach anybody”

Helpful Report

Posted 4 years ago

Dear Holly, Thanks for your feedback. Sorry to hear there's a problem with your treadmill. Sorry also that we've been a bit slower than normal to reply to emails. This is due to the current situation with the combination of the lockdown and gyms being closed and the time of year which is the busiest month in the fitness calendar. This as meant the level of enquiries we're receiving is very high and while we're getting to most enquiries within 24hrs I can see we've gone over that in this instance. Sorry for the delay. We have received your support ticket and will be in touch today to resolve your issue. Sorry for any incovnenience. Sincerely. Support Team. Sweatband.com

Posted 4 years ago

“Broke after 3 months with a smell of burning and a clicking noise from the motor. Under guarantee but no response from Sweatband for repair or replacement. Failed just when I needed it most and it is now useless.”

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Posted 4 years ago

Dear Brynn, thank you for your feedback. Sorry to hear that there's a problem with your machine. Thanks for responding to our reply. You can be assured that we'll get this sorted out for you. Please accept our sincerest apologies for any inconvenience caused. Kind regards. Support Team. Sweatband.com

Posted 4 years ago

“Great workout bench. Arrived within a week. Great stuff”

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Posted 4 years ago

“Cant get this monitor to work! Have checked the battery, used the correct jelly, still no response Delivered only 2 weeks ago”

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Posted 4 years ago

“Fantastic company! Great customer service .”

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Posted 4 years ago

Sweatband.com is rated 4.3 based on 526 reviews