BEWARE!! Do not purchase a treadmill from the company. First treadmill purchased in August 2020. Worked fine for a few weeks until just stopped working one day. Problem with the alignment of the running deck. Next treadmill delivered Oct 2020. Worked fine for a few months until just stopped working. Sweatband are now saying treadmill cannot be kept in garage and must be moved inside, saying that the user manual indicates the treadmill should not be kept in a garage. Interesting no where on Sweatband's guide to buying a treadmill does it tell you some treadmills cannot be kept in a garage, nor does it confirm this in the product description, nor does the website direct you to check the user manual before purchase. Sweatband and manufacturer now indicating warranty will be void unless we move treadmill inside which we have no space in the house to do so. This company seeks to avoid their duties under the consumer rights act 2015. We have purchased a treadmill which was not cheap and now in less than 6 months we have had 2 faulty treadmills. Going round in circles trying to communicate with them and appears legal proceedings will be the only option. Extremely disappointing.....
3 years ago
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