Mediate UK Reviews

Name: Mediate UK
Address: Access Business Centre, Mediate UK, Willoughby Road, Bracknell
Rating: 4.76

4.8 Rating 724 Reviews

95 %

of reviewers recommend Mediate UK

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4.8

Based on 724 reviews

Customer Service
Communication Channels	Email, Telephone

About Mediate UK:

Mediate UK help people going through a divorce or separation do so as amicably, cost effectively and fairly as possible. We offer fixed fee mediation and legal packages to save you money, time and stress on your divorce or separation.

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Phone:

03309990959

Email:

admin@mediateuk.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very pleased with the service we received, which was professional, efficient and sympathetic.”

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Posted 6 years ago

“Dear Sir / Madam, I only attended the initial meeting and then one joint session but I was very concerned about how your mediator dealt with the domestic abuse and violence esp in 2019 when it is known all the different aspects that are considered as abuse. He seemed to have a very black and white view as to what abuse was and how people being abused would act or should act. He seemed to have very little understanding of coercive control or the victim being unable to make such 'obvious' choices. This was esp apparent when he was giving examples about parental responsibility and one parent reporting another to social services, often at times sounding like he was blaming the un-reactive parent (often the mother) . He showed no understanding that the un-reactive parent may be suffering abuse and too scared to act. I think there should be further training about abuse in all it's faces and show more empathy and compassion. Many thanks, Kate”

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Posted 6 years ago

Hello Kate. Thank you so much for taking the time to leave a review. Prior to setting up the business, I worked as a police officer on the domestic abuse team for 5 years, so we take any issues resolving domestic abuse very seriously. All our mediators are trained on this subject and your mediator in this case has been on an advanced course run by the local council on identifying and dealing with instances of domestic abuse. Irrespective of this, we are always wanting to learn and improve our service, especially where abuse has taken place. To this end I would be really grateful if you would like to call me directly to go through your concerns about your mediation session. I am on 0330 999 0959 or alistair@mediateuk.co.uk and am happy for you to call anytime day or evening. I can see you reached agreement in the mediation session on 10 separate parenting matters, so I hope that you did find some benefit to the process. Ali Carter - Mediate UK

Posted 6 years ago

“Our mediator Ian Lovett was superb from the beginning. His patient, gentle manner made everything very easy and straightforward. I would highly recommend him to anyone.”

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Posted 6 years ago

“Great service and excellent customer care. Easy to use and nothing to be worried about if you are in a bad place.”

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Posted 6 years ago

“..........”

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Posted 6 years ago

“Very efficient service, definitely the service to use should you you need a miam urgently”

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Posted 7 years ago

“So professional, informative and friendly. Would highly recommend them.”

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Posted 7 years ago

“Very good calm mediation Got to an agreement very quickly”

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Posted 7 years ago

“Mr Lovatt was very professional”

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Posted 7 years ago

“Our mediator really cared and went beyond the call of duty to help us go through this very difficult time as painlessly as possible.”

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Posted 7 years ago

“I found it helpful”

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Posted 7 years ago

“Mediation was very helpful. I don't know how things would have turned out had we not had mediation, but I imagine it could have been much more distressing for all of us. Chloe was kind, clear and professional at all times.”

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Posted 7 years ago

“Excellent advice given in a non-judgemental and impartial way, I thoroughly recommend Mediate UK Ltd to any prospective clients.”

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Posted 7 years ago

“The service was very efficient and professional. I would highly recommend them to others.”

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Posted 7 years ago

“Mr Ali Carter was good and professional in all his approach. Although he was away for sometime, yet he came back and got the job done. Also the mediation certificate interview was perfect. Thanks a million.”

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Posted 7 years ago

“Biased and not at all happy with the outcome.”

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Posted 7 years ago

Hi Ross. We are delighted we managed to help you reach an agreement - one of the 90% of our clients who do through us. If you are not happy with the outcome you agreed, we can continue the mediation or you can take your case to court for them to make a decision. All our mediators, processes and company ethos is to remain completely impartial - so I will be happy to chat with you to see why you did not think this was the case. I can be reached anytime at alistair@mediateuk.co.uk. Best wishes and thank you for your review.

Posted 7 years ago

“Made a difficult process so much easier.”

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Posted 7 years ago

“Very polite and efficient”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“I thought it was very expensive and the mediator literally acted like a referee, my point being any one unqualified could have done his job, though he was a nice man !!!”

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Posted 7 years ago

Thank you for the review. Our accredited family mediators require an average of two year's family mediation experience to build a portfolio of cases, having undergone a foundation training course and ongoing independent assessment and training. We regularly review our prices and are pleased to say we are still the least expensive for private paying clients in Surrey. With court costs potentially in the tens of thousands, many people find mediation a quicker, faster and more amicable route to solve their issues. We wish you the best of luck in resolving your case and we are happy to continue with mediation if you need us anytime in future.

Posted 7 years ago

Mediate UK is rated 4.8 based on 724 reviews