Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,943 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

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“No problems every thing went smoothly”

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Posted 8 years ago

“Excellent service at a very reasonable price”

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Posted 8 years ago

“on time good drivers”

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Posted 8 years ago

“Great Service I have recommended to my family and friends my daughters have used them with small children to nothing is to much trouble they are on time polite very helpful clean modern fleet it's lovely being greeted with a sign displaying your name with a friendly face top notch 😁”

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Posted 8 years ago

“Excellent service on time pleasant and helpful. Definitely use you again - thanks”

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Posted 8 years ago

“Really pleasant driver helped us with very heavy luggage up 3 flights of stairs.”

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Posted 8 years ago

“Booking ref Suntr Hc2736 . I suggest the transfer from our Cairo hotel leaves at least 3 to 3hours 30 mins before flight not 2.hours 30 mins as the traffic is so bad ,we got there when the boarding gate was closed and had to persuade the check in desk to allow us to check in late or we would have missed our flight.”

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Posted 8 years ago

“The drivers were excellent and on time. Clean cars suitable for our numbers. Our flight was delayed but they were there for us. Well done Suntransfers”

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Posted 8 years ago

“I would definitely recommend Suntransfers who provided excellent service and value. The only problem I experienced was when I wanted to change the hotel pickup date and time which proved to be quite difficult online. Other than that, I had nothing to put me off using them again, as I have done several times a year for quite a long time.”

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Posted 8 years ago

“We have used your company for 5 years and been to a lot of places all over the world”

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Posted 8 years ago

“Horrible service dont ever use them . Booked and paid in advance for a private car return trip from and to Bali airport for a private transfer . When we reach , we are given an old bus in extremely dilapidated state with poor air conditioning and horrible seating . When we insist on private car we were made to wait for 10 mins . Expecting a similar service on return we cancel the booking only to be told no refund as return booking was cancelled 24 hours before journey .”

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Posted 8 years ago

“Easily booked on line. Punctual & good service”

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Posted 8 years ago

“Easy to book and confirmed price and details by email and sums. Drivers arrived on time and polite and helpful. Would recommend Suntransfers to anyone as a first class , professional outfit.”

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Posted 8 years ago

“high professional, very good assistance”

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Posted 8 years ago

“professional, very good assistance”

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Posted 8 years ago

“Excellent service. Pleasant helpful drivers. Arrived in good time for transfers. Would definitely use again”

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Posted 8 years ago

“Your service was perfect in every way, I will definitely use you again”

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Posted 8 years ago

“Fantastic service, curteous and knowledgable. Would defo recommend”

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Posted 8 years ago

“Our booked driver has not come overhapt. We would have to take a taxi. The 50 € paid fees were only partially tolerate (23 €) because allegedly I did not call the service at the airport. After a long night flight, clearing and valuing another driver would be unreasonable for us. Very bad service. Stay away from this company !!!”

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Posted 8 years ago

“Such an easy service to use and very efficient. Smooth transition from airport to hotel and would highly recommend this company. I will definitely be using their services again.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,943 reviews