Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.57

4.6 Rating 11,916 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used Suntransfers four times.in a row when we have visited Madeira, and each time the booking process was easy abs the drivers punctual, couteouand friendly. A great service we will keep using.”

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Posted 3 years ago

“When we arrived, our plane was slightly early, but the driver was there waiting for us with a name board. I have difficulty with high steps into vehicles but there was a drop down step that made things easy. Without the need for us to direct him, he found the apartment in Los Gigantes no problem. Our transfer back to the airport was just as good. He was there just before the booked time, very early morning, helped us with our bags, and again there was no problem getting into the vehicle. Both drivers were friendly courteous and professional I would recommend this service”

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Posted 3 years ago

“Everything about suntransfers was amazing! Especially the price! Booked a round trip and received a confirmation immediately! Picked up at airport as soon as we arrived and returning to airport as well! Would definitely book again!”

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Posted 3 years ago

“Perfect service in Gran Canaria, from Playa del Ingles to Airport, yesterday morning. Very nice driver, just on time for pick up. Reserving process is easy and fast confirmation per email. The info of the pick up time took more than 24 hours, but unpatient as I am, I called the local office to hear it. So far ok. Next time the same procedure for sure. 👍”

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Posted 3 years ago

“Fantastic service from this company in our transfers between Alecante airport and Benidorm. Got WhatsApp message day before travel from UK informing that driver will be at airport with my name on card. Very reassuring and no stress whatsoever which is what you need on holiday.”

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Posted 3 years ago

“On time, great service, nice clean car. Third time we’ve used them in very different EU countries - same great results!”

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Posted 3 years ago

“Very polite and helpful drivers took us from the airport to the hostal and back. We needed to change our return transfer time and could do it very comfortably from suntransfers homepage chat. Thanks!”

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Posted 3 years ago

“Great experience - was met as we exited Seville Airport arrivals. Very obliging friendly driver, we stopped at a cafe en route to get some food. Car very clean with all Covid protocols. Would use again as it took all the hassle out of getting bus & train.”

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Posted 4 years ago

“very efficient, collected at airport on time and at resort on return journey. driver friendly and helpful giving us a lot of local information whilst in transit. vehicle was in good condition and large enough for our requirements. have used suntransfers before and will use them again. never had any problems on any trips. recommended.”

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Posted 4 years ago

“We booked a car from Seville Airport to Cadiz on 28/10/21. The driver spoke some English and my husband spoke some Spanish and we managed to converse for the whole journey. On the day we travelled, they were working on Seville Airport, which meant the driver had a long wait for us to exit security. He was very patient and we enjoyed our journey with him. Fortunately, we had the same driver for our return journey and, again, the service was great. Would definitely recommend this company, as we have used them before and have always had good service.”

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Posted 4 years ago

“After an overnight flight we were so happy to arrangement this service to transfer to Sintra. He was there waiting and given that it was rush hour and we were going on 24 hours with next to no sleep, we were very happy to see the sign with our name and let him drive. We felt very safe and were dropped off at the door. The last thing we wanted to do after leaving the airport was get a train to a train to a bus followed with a bit of a walk, or even waiting for a taxi or uber with the thousands of others (customs was well over an hour). Definitely worth it!”

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Posted 4 years ago

“Family of 7 lots of baggage nothing’s too much trouble so friendly and helpful thanks guys”

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Posted 4 years ago

“Thank you , thank-you , thank-you , my son first time flying alone booked your taxi . When no car showed , he rang you to find he had booked the wrong date. To the rescue , you rescheduled it and sent a car . I cannot thank you enough . The airport was pretty much shut down as he had flown to Murcia on the last flight and he would have been stranded tonight alone . Amazing service . Use this company - they are fab. Special thanks to Alonzo and Katerina . Xx”

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Posted 4 years ago

“Suntransfers went above and beyond we booked and paid for our transfers in May 2019 and as we all know what happened!!! I finally got away in September 2021 and this company honored our original booking only charging me 1.5 euros for the price difference in 2 years. The drivers are always on time and very polite and the vehicles are clean and tidy. I will recommend this company to anyone who will listen to me. A great service from start to finish.”

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Posted 4 years ago

“Extremely friendly staff from the the Airport desk to the drivers. Service from airport to hotel and return was on time and professionally handled. Would recommend this company very highly to anyone. Well done and many Thanks. Laurence Mc Court.”

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Posted 4 years ago

“Price good. Customer service brill.”

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Posted 4 years ago

“Servei correctíssim, puntual i sense cap problema.”

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Posted 4 years ago

“Excellent driver and quick transfer.”

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Posted 4 years ago

“Got on time, quick and quiet ride”

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Posted 4 years ago

“Easy to book, very Good Customer care, on time in-place, well signed, Professional”

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Posted 4 years ago

Suntransfers.com is rated 4.6 based on 11,916 reviews