Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,941 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,941 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very reasonably priced. Booked a transfer from Antalya airport to my hotel in Kemer. Professional service. Only waited for 10 minutes. Air conditioned spacious mini van. Return transfer time was communicated 24 hours before, as promised. Overal, perfect, many thanks!”

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Posted 4 months ago

“First time I have used this company and would deffinately use again! We were late coming out of the airport due to lost luggage but the driver was still ready and waiting for us. Easy to find the desk and helpful staff who called our driver straight away and before we even sat down he was there. Very pleasant, chatty driver, immaculate mini bus. Driver on the pick up was early saving my anxiety , again spotless vehicle, very pleasant lady who chatted to us the whole journey. Cannot fault them, thank you”

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Posted 5 months ago

“Easy to book. Driving waiting at agreed arrival time. Driver professional and polite. Car spotless.”

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Posted 5 months ago

“Servizio puntuale e affidabile”

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Posted 5 months ago

“We used Suntransfers for our hotel in Madeira island-to-airport transfer and were extremely satisfied. Our driver, Pedro Gomes, was punctual, polite, and very professional. Not only did he assist us with our luggage, but he also shared interesting facts about Madeira, gave us useful tips about the airport, and suggested beautiful places to visit on a future trip. The journey was comfortable and enjoyable – we highly recommend this service! By Evgeni and Iva :) Really happy passengers :)))”

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Posted 5 months ago

“They provided clear strategies that worked perfectly.”

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Posted 5 months ago

“I will RAVE about this transport company - we have been to Seville and used company twice for airport pick up and return. The drivers and help desk were charming, helpful, informative and on time which made travel stress-free. Helpdesk did everything they could to support us; responding quickly when I had an unexpected issue and returning calls so it was all resolved without any fuss. I was travelling with an anxious teen and they were so thoughtful liaising with hotel, us and drivers. Cars spotless. Booking simple WhatsApp messaging easy. Extra help was sorted and driver actually came to door even though our hotel was in a pedestrian zone only because of roadwork. Price was vfm and cheaper than hotel taxi. Will definitely use again - highly recommended. Thanks”

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Posted 6 months ago

“I was travelling alone for the first time so booked suntransfer as i had a late arrival the driver kept me informed at all times First class service”

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Posted 6 months ago

“Excellent service from start to finish. Received regular updates through email and texts and both transfers were on time and driver was easy to locate and helpful.”

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Posted 6 months ago

“Excellent service 👏 from pickup at airport to return pickup to airport, I couldn't fault it at all ,the driver who took us to our holiday destination was very friendly and helpful and our return pickup was on time ,once again excellent service, thankyou very much .”

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Posted 6 months ago

“Second time we use Suntransfers from Antalya airport to the hotel and back, and both times everything did go smoothly. Booking is easy and clear. We did get what we asked for, drivers were on time (as scheduled) and very friendly/ helpful. Price is interesting compared to other taxi services.”

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Posted 6 months ago

“It worked perfectly. It worked perfectly. Easy booking, a short wait at Corfu airport, but then we were driven straight to the hotel door in Agios Stefanos, northwest Corfu. When it was time to go home, we were picked up at 2:20 AM, again without any issues. It’s an easy and inexpensive alternative to car rental or a taxi.”

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Posted 7 months ago

“We recently Suntransfers last week when in Lanzarote and the service was exceptional. We changed hotels part way through our holiday and it was a simple WhatsApp message to Suntransfers and they sorted everything for us, they even credited us the different between the original transfer and the new transfer without us asking. Brilliant service and highly recommended.”

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Posted 7 months ago

“Excellent service , driver waiting for us when we landed at Alicante airport. Collected on time from our hotel for our return flight.”

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Posted 7 months ago

“Wir haben einen Privat-Transfer für 2 Personen ab Dalaman / Türkei gebucht. Wir wurden mit einem Namensschild am Flughafen empfangen und haben die Fahrt (ca. 70 km) in einem äußerst noblen Maybach-Bus mit Luxusausstattung genossen. Für den Rückflug wurden wir ebenfalls pünktlich, morgens um 4:15h abgeholt mit einem nagelneuen Mercedes-SUV Hybrid. Die Fahrer waren sehr freundlich und wir würden jederzeit wieder bei SUNTRANSFERS buchen. Einfach TOP! We booked a private transfer for 2 people from Dalaman / Turkey. We were welcomed at the airport with a name sign and enjoyed the journey (approx. 70 km) in an extremely classy Maybach bus with luxury equipment. We were also picked up on time for the return flight at 4:15 in the morning in a brand new Mercedes SUV Hybrid. The drivers were very friendly and we would book with SUNTRANSFERS again at any time. Absolutely great!”

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Posted 7 months ago

“First time user of Suntransfers, was a bit apprehensive. No problem, straight on the coach within 5 minutes we departed for Benidorm. Took me straight to the hotel, unlike other transfers where you get dropped at the nearest bus stop. Fantastic all round service. HOPE THE RETURN JOURNEY IS JUST AS GOOD?”

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Posted 7 months ago

“First time with Suntransfers and top experience. At Gran Canaria airport very well marked where the meeting place is. Within half an hour after receiving the suitcases already left with the shared bus to our hotel. Also received correct and timely notifications for pickup place and time to airport. Shuttle service was punctual . Friendly and polite reception from the driver. Next time definitely back transportation with Sun Transfers. Translated with DeepL.com (free version)”

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Posted 7 months ago

“Very good drivers. It was in the time.”

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Posted 8 months ago

“Just travelled with my newborn and a lot of luggage. I was a bit scared if the driver was about to be there on time but everything went fine!”

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Posted 8 months ago

“01708514651bkash”

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Posted 8 months ago

Suntransfers.com is rated 4.6 based on 11,941 reviews