Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.57

4.6 Rating 11,916 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service as always Alicante Airport/Benidorm/Alicante Airport. Friendly driver waiting on us, quick transfer and the same on the return. Will definitely be booking for our next trip.”

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Posted 3 years ago

“I had booked a return taxi journey to Palma airport with Suntransfers at 4.25 am two hours and thirty five minutes before my flight and about fifteen hours before that time I received an email from my airline. that I should be at the airport at least three hours before departure. I contacted suntransfers to see if it was possible to change my pickup time to 3.25 am and within ten minutes a guy named Ivan had it all arranged for me and was most helpful. Is it any wonder I always use Suntransfers.”

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Posted 3 years ago

“I’m not one to write reviews but the staff of this company have restored my faith in outstanding customer service. My daughter, on her first trip abroad on her own, managed to leave her bag on the coach on a late transfer containing her passport and her purse. The staff in the UK office and the Menorca office were fantastic, from the first panicked call from a very upset girl and a stressed Mum, to the delivery of her bag to her hotel the following day, and keeping in contact with us both throughout. I can’t thank them enough and fully recommend them.”

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Posted 3 years ago

“Gracious chauffeur. Prompt and patient. Allowed us time to enjoy our meal Very courteous and conscientious. A pleasure to experience.”

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Posted 3 years ago

“Great experience, easy to book, reasonable price and fantastic reliable transfers I would definitely use again Thank you”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Excellent price at booking. Comprehensive email confirmation with all necessary information to find driver upon arrival at Faro. Prompt courteous service in both directions. Will use again”

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Posted 3 years ago

“We were 3 women from Copenhagen on a week holiday in Naples last week. We used Suntransfers before for some years ago on other trips. Each time we were very satisfied😊 nice and clean cars, good drivers and very good prices! Always on time when arriving at the airport and at the pickup back to the airport. Most of the drivers could speak ok. English. Very recommendable company!”

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Posted 3 years ago

“just used sun transfers for the first time since lock down and they was just as good as ever the taxis were punctual and clean on both end's of the journey plus they honoured our credit note after two years”

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Posted 3 years ago

“alicante transfer both ways both drivers super happy and helpful both were early will use all the time thanks again”

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Posted 3 years ago

“Amazing service everytime. Wouldn't use anybody else”

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Posted 3 years ago

“C’était parfait”

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Posted 3 years ago

“Absolutely first class service”

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Posted 3 years ago

“On time. Clear signs at the airport - reassuring in an unfamiliar place. Drivers helped with cases. Very reasonable prices.”

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Posted 3 years ago

“Very impressed and relieved that the transfer by Suntransfers from Dalaman Airport to Marmaris in Turkey went so smoothly, as there were 12 of us travelling. It was a very nice, moden, comfortable vehicle both ways. We were all offered a free bottle of water as we took out seats which was much appreciated. The floor heater was on one way making it very hot, but this was sorted when we stopped for a toilet break. The driver arrived early for both trips. On top of this, the value for money was very good. I would happily book with Suntransfers again.”

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Posted 3 years ago

“We have used this company everytime when visiting Spain. Prompt, easy, realiable service. Web service by chat works really well. En ole ekan kerran jälkeen eses viitsinyt arpoa muita palveluntarjojia koska tämän firman kautta homma on toiminut aina, kellonajasta riippumatta. Onko tämä 3 tai 5 euroa kalliimpi niin en öähde selvittämään. High recommendations”

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Posted 3 years ago

“We are using Suntransfers for about 9 years now. We are very very satisfied. They are always on time and offer a good service all around the world. We used them in Turkey, Greece, Thailand, etc. The last one was 4 days ago on 1 April in Lissabon. We had a delay of 4 hours. Still Suntransfer was there to pick us up. Thank you so much guys.”

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Posted 3 years ago

“Zowel de chauffeuse of de heenweg als de chauffeur op de terugweg waren al voor de afgesproken tijd aanwezig, heel vriendelijk en behulpzaam. Ik ga volgende keer zeer zeker weer van hun diensten gebruik maken. Top!”

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Posted 3 years ago

“Suntransfers was perfect! First time to Punta Cana and unsure of the transportation process to and from our resort. They had a sign with our name and were efficient and friendly. Would definitely recommend!”

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Posted 3 years ago

“Excellent transfer service. Used many times. Always on time. Very clean cars with nice drivers. Highly recommend.”

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Posted 3 years ago

Suntransfers.com is rated 4.6 based on 11,916 reviews