Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.55

4.6 Rating 11,989 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

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4.6

Based on 11,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No stars. Dropped us off at completely the wrong place even after my partner asked and got confirmation from driver of the T44 bus. Head office told us to find our own way to the hotel. Which was half an hour’s walk away. I am disabled and have a stick. I cannot walk or stand long. It took 3/4 hours and still got no help. Gave manager a chance to put things right. Didn’t happen. They did not provide a service. Left us stranded. Appalling customer service and manager attitude. Will never, ever use again.”

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Posted 1 year ago

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Posted 1 year ago

“I booked Sun Transfers for a pick up on 03/04/25 from Malaga Airport to Hotel Las Rampas Fuengirola. I was travelling with “Assistance” and as I expected my driver to be waiting, I let the Assistance Cart go. After numerous checks by my husband there was no sign of a driver at all, inside or outside for “Ann Kenny”. I waited and waited and then called Sun Transfers to be told 5mins, 10mins and eventually told it was traffic and the car broke down!! As you can imagine after travelling and needing assistance, as I use a walking stick, I was tired and annoyed to say the least. I then phoned again and I was told me to wait outside cafe Mahon and watch for very tall man wearing blue jacket. Eventually after about an hour, in total, a tall man arrived, wearing a white tee shirt. He appeared to be a regular Andalusian taxi who got me to my destination. I did not use Sun Transfers for the arrival of my sister in law on the following Saturday nor did I book a return transfer, I used another company. I will not be using your service again. I paid €52.13 plus €5 tip to driver, plus at least 4 calls to Spanish numbers, for a most unsatisfactory service which left us high and dry at the airport. Even though you had my contact details, I was not made aware of your problem until i telephoned your office. We are elderly in our 70’s. Ann Kenny”

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Posted 1 year ago

“TODO PERFECTO PUNTUALIDAD Y PROFESIONALIDAD”

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Posted 1 year ago

“PUNTUALIDAD Y PROFESIONALIDAD TODO PERFECTO”

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Posted 1 year ago

“Landed at my destination, to discover no transfer was waiting for me. When I contacted suntransfers they told me they had no transfer available. I had a 4 month old baby with me and it was 1am in the morning, I had to pay extra for a taxi. Wouldn't recommend this company.”

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Posted 1 year ago

“Had to make change to booking as we had to depart on an earlier flight. Sun did this without a fuss. Have used them a few times whilst travelling to Lanzarote... excellent always punctual and precise.”

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Posted 1 year ago

“Flight was delayed 1 hour to Phuket and driver was not there. Not only that, there was no one there with a Suntransfers.com sign to ask for information. Had to call in and wait another hour for the driver to show up.”

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Posted 1 year ago

“If I could rate zero stars I would. Booked and prepaid for a transfer from a small village 1hr 20 minutes from TFS and transfer never arrived. When e called they said there was a problem and they were but coming. No taxis in the village we nearly missed the plane. Refund not processed and no apology….steer away”

Helpful Report

Posted 1 year ago

“⸻ Terrible Experience – Not Worth the Premium Price At first, everything seemed fine. The driver met us and helped with our luggage — though not very willingly, but okay. During the ride, things were going smoothly until we took one bite of a cookie, and he asked us not to eat in the car. Fair enough — we respected the rule. But from that point, everything went downhill. When we arrived, the driver simply opened the doors without saying a word — he didn’t even let us know we had reached our destination. We had to get out and unload all of our luggage ourselves while he just stood there watching, offering no help at all. We had booked the most expensive Premium Minivan option, which includes luggage assistance, onboard Wi-Fi (which we were never offered), and a professionally dressed driver — yet he was dressed in casual clothes. To make matters worse, he dropped us off at the wrong location. We had to wait outside in the cold with all our luggage and order a taxi at our own expense to get to our actual apartment. This experience was absolutely unacceptable for the price we paid — €200. I’ve already canceled our return airport transfer because I don’t trust this service anymore. I strongly demand a full refund. ⸻”

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Posted 1 year ago

“Five people from the Belfast flight on Friday 4/4/25 were Left waiting 2 hours in bus park without any vehicle there. Each of the 4 other travellers complained at the MTS office during this time and were told “2 minutes”. Then other people arrived from another flight but there was still no transport. After 2 hours an 8 seater van arrived and another of our 5 passengers courageously pushed through the crowd and the driver agreed we five could get in. Then we waited another 15 minutes while the driver scouted the crowd for 3 more passengers before we got on our way to Corralego”

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Posted 1 year ago

“I had a very troubling and unacceptable experience with individuals claiming to represent Sun Transfers. After responding to their Facebook ad for driver recruitment, I was contacted by two men—Alex Varga and Jan Myroshnikh—who claimed to be managers and offered me a job in Zagreb, Croatia. I live in Prague, Czechia, and was promised that my travel expenses (fuel, Austrian vignette, and hotel) would be paid upfront, so I wouldn't bear any financial risk. We agreed I would drive to the Czech-Austrian border, and at that point, I was supposed to receive confirmation of hotel booking and reimbursement. However, nothing was arranged as promised. Despite multiple reassurances and claims of “mistakes,” I continued as far as Linz, where again, the hotel was not paid for, despite further promises. Then the situation escalated. One of the individuals, Alex, became extremely aggressive and vulgar. He posted a photo of me and my young child (taken from social media) along with my home address and phone number, calling me a thief and posting it publicly on several Facebook and Instagram pages. He also threatened me directly, saying they would find and harm me. He even sent a photo of my home. This kind of behavior is not only unethical but also potentially criminal. If Sun Transfers is associated with or employing people who behave like this, I would urge others to stay far away—both as a potential employee and as a client.”

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Posted 1 year ago

“Badera rupapur Khosla Varanasi”

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Posted 1 year ago

“The driver Hamza never showed up at the Marrakech airport the date and day of appointment. Called him on his mobile 673643485 nothing happened! Asked him to return my payment to the creditcard, nothing happened. Be aware, this is not a serious company one can trust!!”

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Posted 1 year ago

“Pickup from santa Barbara teneriffe to airport did not turn up. Chased on WhatsApp and eventually sorted with replacement an hour later. We were in reception 15 mins before and chased after half hour late. Though sorted eventually did not need this at end of a great holiday and will not use you again”

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Posted 1 year ago

“Transfer für die Ankunft am Flughafen in Marrakech um 7.30 gebucht. Der Fahrer Hamza meldete sich am Vortag und bestätigte die Abholung, leider war er zu dem vereinbarten Zeitpunkt nicht da. Wir warteten 1 Stunde und haben ihn dann angerufen, er teilte mit in 10 Minuten da zu sein. Nachdem er innerhalb von weiteren 30 Minuten nicht kam und dazu sein Telefon abgestellt hatte, nahmen wir ein anderes Taxi. Den bezahlten Betrag möchte ich gerne zurückhaben, danke!”

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Posted 1 year ago

“Booking reference: SUNTR_QX4060 Booked transfer from Barcelona airport and return driver did not show up and when office was called >advised they are looking in to the matter.”

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Posted 1 year ago

“Excellant service we would use Suntransfers again. The driver was prompt & reliable”

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Posted 1 year ago

“Sup*reme*asset*7*@*gm*ail.*com Help me get my Investment back after my withdrawals were Blocked because of fraud.”

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Posted 1 year ago

“Quotex is very good trading partner”

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Posted 1 year ago

Suntransfers.com is rated 4.6 based on 11,989 reviews