RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.58

4.6 Rating 1,010 Reviews

90 %

of reviewers recommend RSMG Limited

4.6

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

Write Your review

Tell us how RSMG Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and efficient.”

Helpful Report

“I ordered a Sun Mountain Clubglider travel bag for £199 last weekend and paid an extra £10 for the bag to be delivered in 1-2 working days. As we had still heard nothing by today and we are flying abroad to play golf on Monday morning, we called your Helpdesk and left three messages, none of which have been answered. We have also chased the delivery company who claim to have delivered the bag to someone called 'Allen' who signed for the bag, but they wouldn't say where 'for data protection reasons' and were most unhelpful, hanging up when I asked to speak to someone senior. PLEASE REFUND THE £209 IMMEDIATELY as this service is entirely unacceptable. Thank you. Matthew Evans”

Helpful Report

Hi there was an error in the house number your parcel was sent to. We did track this and advise you that it had been inadvertently sent to a near neighbors address. Hopefully this is now safely in your possession.

“really pleased at rapid response and the part being sensibly priced. Rod!”

Helpful Report

“Ordered Thursday and delivered Monday! Fantastic! The cart is also pretty nifty too and now I have a husband who wants one! Hands off!”

Helpful Report

“The golf bag I bought was lovely! It was a gift for a golf lover and very well received”

Helpful Report

“Great bargain and delivered quickly. Would recommend friends to have a look.”

Helpful Report

“Needed a new travel bag. Liked the look of yours to go with my 4 bags! Love you products apart from the bottom pocket zips which would be better if they closed from left to right, opposite from at present. Easier to open when carrying!”

Helpful Report

“The wrong coloured clip turned up for my trolley, green instead of yellow!”

Helpful Report

Hi We have checked your order and you have actually ordered the Lime Green, which will be showing on the order confirmation that you have received. if you would like to return this and exchange for the yellow, please log into your account and initiate the return request.

“Great service spare parts received in 24 hours !”

Helpful Report

“Unfortunately I was sent the wrong wheel for my Microcart but I must say the customer service was excellent and I did receive the correct wheel the next day. I will definitely buy equipment from Sun Mountain as their products are second to none.”

Helpful Report

“Fantastic customer service, have been shocked at the quick response and helpfulness twice this year. I had a fault with a product, got a response within a day and what to do to switch the garment out. I have also been looking to have some items personalized for my company. The help and responsiveness has been outstanding! A big shout out to Anne for your help, thank you!”

Helpful Report

“Nice clean lines and the locking system works well.”

Helpful Report

“Bag is everything I hoped for, light as a feather perfect for walking the course , one slight complaint was hoping it would come with a free black umbrella, any chance sun mountain??”

Helpful Report

“Great service and very quick delivery, best price as well.”

Helpful Report

“I was working abroad and wanted to buy some birthday presents for friends so ordered online but asked for the delivery address to be different from the billing address as I wasn't going to be home to give the present. The transaction was accepted but then held up due to the fact that the company thought that the transaction might be fraudulent as there were a number of factors they were concerned about. Different delivery address from billing address, buying two of the same thing etc etc..So the delivery was delayed...I have to say though that the delay was minimal until they had checked to see whether this was a fraudulent transaction or not (for me and for them!).. The very good thing is that I was kept informed at all points and the contact from the customer services agent was responsive and highly informative as to the what, why and timing etc. The delivery arrived only 48 hours later than originally planned with us all feeling happy that checks had been made and the transaction was a good one. I am very impressed with the fact that fraud is taken seriously and that the delivery arrived very quickly. The contact through the web site is also good. The one thing I would appreciate is that the company has an international call number that they can be contacted on as people from abroad may wish to buy their products in the future..”

Helpful Report

“First time I have dealt with Sun Mountain direct ,first class service and fantastic product .Looking forward to enjoying my new bag .”

Helpful Report

“Item was good and dispatched quickly from sun Mountain, however the company paid to delivery the item was not the same and I was disappointed as I paid for express delivery to receive the item for my partners birthday but had to collect it from there depot because they failed to delivery my goods when they said. therefore you may wish to review the delivery company you use!!! wont use the company again”

Helpful Report

“only one problem, the tracking indicated that delivery was made on 24th March, when it actually arrived on 29th March. This was a bit alarming because we were looking out for the item on 24th, which was a waste of time. Happy with product.”

Helpful Report

“Ordered product in December and still waiting for delivery in mid March!!! No explanation and no response to my email enquiring as to status. Im sure the product will be good - when it eventually arrives - but very poor customer service.”

Helpful Report

Hi The Zero G Belt that you ordered was always being clearly shown on the web site as BACK ORDER with a delivery date given of early March, as this is the first delivery to arrive of this new product. All customer emails that are received are sent a confirmation response and are then answered usually within 48 hours, did you receive an automated response from us or just nothing? Many thanks RSMG Sales

“Product quickly despatched and delivered.”

Helpful Report

RSMG Limited is rated 4.6 based on 1,010 reviews