RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.58

4.6 Rating 922 Reviews

90 %

of reviewers recommend RSMG Limited

4.6

Based on 922 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect trolley in A+ condition.”

Helpful Report

“all what I wanted, many thanks”

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“Ordering process was straightforward and made you feel care would be taken to get you the right product (replacement stand bag legs). Paying was straightforward but after that I received no further communication, I checked my junk folder etc to no avail, no acknowledgement and no dispatch advice. I did check on the site a few days later and it said they'd been dispatched but no idea when the would arrive. All that said they dud arrive, well packaged and exactly right. Easy to fit they do the job perfectly.”

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“This rating is nonsense, as your request for a rating is faster than your delivery. Nothing arrived yet! Order was placed 13.3.2024, today is 22.3.2024 - you probably should start improving the delivery times! Message from Ebay, on 21.03.2024: YOUR ITEM IS ON ITS WAY On 21.03.2024 it arrived in Heathrow, acc. tracking data - amazing! (by truck it will be another week) Its still a little from Heathrow to Helsinki! You really manage to have delivery times over a month, as in your questionary below? In 2024! Bon voyage!”

Helpful Report

Sir, your order was placed via eBay and the eBay Global Shipping was selected as the carrier. We have no control over the speed of this method of delivery. Your order was placed on the 13.3.2024 and it was shipped to eBays Global Shipping Service the same day 13.3.2024 and this was recepted as received by eBay GSP on the 16th March. As you have selected them as the International shipper the delay in it arriving with you is an issue you should take up with them.

“As always great products and great service”

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“I strongly recommend Sun Mountain bags. They are well designed (well, almost) and are great in wet weather as they keep equipment and clothing dry w/o the need for an additional bag rain cover. My only criticism is the larger section at the top of the bag which is made from a very hard polymer (?) and it is where I keep my driver and putter. The material is so hard it can scratch the grpahite shaft; so, I address this with a foam insert. I can't understand why this section doesn't have the same softer material in the other club dividers.Otherwise, I would give it 5 stars.”

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“Product never arrived and never received a refund.”

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Hi Thanks for the review however it is incorrect. Yes the goods were lost in transit by the carriers. However you informed us that it had not arrived at 09:06 on the 26/02 and your refund was processed at 09:25 on the 26/02.

“Quick delivery of a quality products namely short sleeve waterproof outer shirt and waist belt for carry bag”

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“Bought the 2five +. Absolutely love it. Good range of pockets, no club tangle so far, light and comfortable, looks great. It is quite expensive but worth it in my view.”

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“This is the second bag I have bought , this one for my husband. We love them very sturdy and strong but also smart.”

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“Fast delivery and good product”

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“Purchased carry bag legs which fitted easily and saved me replacing the complete bag. Great service, prompt delivery, very impressed.”

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“Fast ordering process, quick delivery and great quality golf travel bag (Sun Mountain Kube) received! Highly recommend!”

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“Very impressed with the efficient way my order was processed and delivered. Good quality waterproof golf bag - looks impressive !”

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“A rather disappointing service to be honest. I needed a replacement brake cable for my 4 wheel push trolley but you don't do just a cable, only a complete cable and brake set. The cable / brake kit was out of stock though and nobody replied when I emailed to ask when it might be back in stock. A few weeks later I checked and found it was back in stock so I ordered it and it arrived safely. However, the base plate for the bottom of the trolley where the brake is is a different size and shape from the old one so does not fit as it hits the wheel! Fortunately I only needed a new cable so I have fitted this and all seems OK. Problem solved but it would be a lot better if one could buy just a brake cable on its own. Thank you”

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“Ordered online, delivered within 3 days on time, will have to wait for my wife's comments as it is a golf bag and a Christmas present”

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“Excellent so far if you can recommend a light carry bag for an elderly person please let me know.”

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“Very prompt delivery. The website was very easy to use. Thank you”

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“I did buy a Sun Mountain golf bag from you some time ago-black and what was originally white. The white soon turned to dirty cream after a few months. Your company or Sun Mountain had no interest in replacing the bag or investigating the cause of the almost immediate loss of colour. Cost over £300 at the time.”

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“H2NO bag came 4 days after ordering. Only odd thing was no confirmatory email. I only knew it was coming through fedex messages. Had to email RSMG to get copy of order/invoice.”

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RSMG Limited is rated 4.6 based on 922 reviews