RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.58

4.6 Rating 993 Reviews

90 %

of reviewers recommend RSMG Limited

4.6

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

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“Outstanding response and resolution. Can't fault the service, brilliant!”

Helpful Report

“Quick and efficient service. I chatted on line briefly to check that the cover was included (it is) with a nice helpful chap and then ordered my H2NO bag. I didn't pay extra for fast delivery - no need it arrived 2 days later.”

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“My waterproof bag showed in the picture as green so was very surprised when the green displayed turned out to luminous yellow.”

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“Form placing order to receiving delivery Extreamly Good. The golf bag is also Extreamly Good. Just one thing that could be improved is the cord arrangement. The cord is made of an elastic material and weight of the umbrella enables the umbrella to hang very low, also the adjusting device for the cord does not clamp to the cord, so even when pulled tight to the umbrella the cord slips through the clamp device. Only a very small point but I think worth improving.”

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“Very efficient service keeping me informed all the way through delivery process with text messages. Top quality product exactly as expected. Cannot fault anything. Well done!”

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“Approached the company without much hope, since my carry bag had been in use for some years. Credit to the quality of the bag. The response was excellent and beyond my expectations. I can continue to use the bag for a while yet, when I shall certainly look to replace it with another S M bag.”

Helpful Report

“A really quick and efficient process, my purchase was delivered on a Tuesday and I only ordered it on the Sunday. The quality of the golf bag is excellent. I'd recommend Sun Mountain.”

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“Reasonable price for a great cart, looks well built and robust. quick delivery and well packaged. I bought the SunMountain V1 cart because 2 of my brothers also have them and have said they are reliable easy to push and with great features, they weren't wrong. So far I have went for 2 rounds of golf with it, runs smooth and easy to adjust to fit the bag, It folds up well and fits in the bag perfectly. Great piece of kit”

Helpful Report

“Probably the best customer service received ever! No word of a lie. My very nice Sun Mountain V1 Push cart which I've had now for a few years and has never let me down, I also have to say it looks pretty cool for a trolley too (sad but true!) Last Sunday the spokes on one wheel snapped after many, many games of golf and I only just made it to the 19th without carrying my very heavy cart bag (not Sun Mountain, more than happy to product test one of these if anyone is reading this?!!) so I contacted Sun Mountain UK to see if I could possibly buy some new wheels as the cart is still in great condition and would be criminal to throw away. I had a reply the very next day and was directed to Sun Mountain Europe, again a reply the following day telling me a new set of wheels would be in the post first thing. My wheels arrived the following day yet again and the cart looked as good as new, amazing! I wanted to write this review as from start to finish Sun Mountain have been polite, professional and exceptionally quick in resolving my problem, I will not hesitate in purchasing more great products from them if this is the service you receive, many thanks. Finally, I forgot to mention the wheels they sent me were free, I assuming they were replaced under warranty, what a result!! Cheers Trev, Lincolnshire.”

Helpful Report

“First class customer service, requested a replacement leg for my H2NO Carry Bag, even though the breakage was my fault. A new leg was sent the next day FOC. Very happy satisfied customer. My next bag will be Sun Mountain again for sure.”

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“Looks very good and what I was looking for!”

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“I expected next day delivery and paid £10.00 for this. Item was delivered, but two days not next day. The website I think doesn't make it very clear which is disappointing. The Cart itself is fine, but the carry bag / cover seems to be extremely tight and its not exactly easy getting the cart into the bag. By buying this product I now unfortunately have to buy a new golf bag, as the sides of my old bag now foul the front wheels of this cart even if I extend the axles. I will have to modify the cart to work with my existing bag or as i said invest £200 in a new bag. It seems with this cart that it only fits Sun Mountain bags which is also quite disappointing. All in all not the experience I was expecting,”

Helpful Report

We do not offer a 'next day' delivery service from our web site. It is clearly shown that Express Shipping service you paid for is a 1 - 2 working day service. Any products purchased from our website that are unsuitable can be returned for refund within 30 days, providing the products are unused and still in their original packaging.

“Although I have not had a chance to use back it looks and feels as good as I expected. Only small problem was with delivery, I received an email to say the bag was being sent and had to log in to find out where it was and when it would arrive, I true and the site did not recognise the parcel, I then followed the help button and sent an email, the bag hawk arrived the reply never did. Main thing us the bag looks spot on, the problem was with the courier.”

Helpful Report

“Excellent delivery speed and answers to questions sent in via 'chat' facility”

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“I can not fault the service given, first class. Would not hesitate to buy Sun Mountain again.”

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“Thankyou Thankyou Thankyou. I thought that I had used my trusty Sun Mountain bag for the very last time. But a chance phone call to you has resulted in new part for my stand mechanism being shipped even though the bag is nearly 4 years old. Called on Monday and here we are Wednesday the part arrives in the post. Great customer service, not something that is seen to often now days. I will certainley be recomending Sun Mountain to my fellow golfers.”

Helpful Report

“Good service and really helpful when I called about my order a good product as well but needs instructions to set up can't wait to try my combo trolley out.”

Helpful Report

“H2NO ultrilite bag Good value, well made golf bag, very light. Very good and stable stand. The only criticism I might have (and that is being picky) is that I would be better if you had a dual handles zip on the bag for the balls etc, which would make it easier to take things out and put them back whilst you are carrying the bag. Apart from that a great bag. Also excellent service, quick postage and free. Thanks”

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“Nice bag”

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“Good advice given by telephone and a very speedy delivery thank you very much.”

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RSMG Limited is rated 4.6 based on 993 reviews