RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.59

4.6 Rating 975 Reviews

91 %

of reviewers recommend RSMG Limited

4.6

Based on 975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was speedy and I received emails to be able to track the items. As I was not in when delivered I received texts to explain where the items were and logged on to sort out re-delivery or collection. Very efficient process. Just have to test out the waterproof golf bags now . . . no problem in the recent weather!!!”

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“Really annoyed as the H2No has now gone down in price”

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“Mike Perry Great Bag should work well in our country being waterproof , Like the 14 compartments”

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“Excellent customer service. Ordered it on Tuesday, chose the free delivery option and had it on the Friday.”

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“Very good service and delivery quicker than expected. Very pleased with product”

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“Helpful and efficient.”

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“I ordered a Sun Mountain Clubglider travel bag for £199 last weekend and paid an extra £10 for the bag to be delivered in 1-2 working days. As we had still heard nothing by today and we are flying abroad to play golf on Monday morning, we called your Helpdesk and left three messages, none of which have been answered. We have also chased the delivery company who claim to have delivered the bag to someone called 'Allen' who signed for the bag, but they wouldn't say where 'for data protection reasons' and were most unhelpful, hanging up when I asked to speak to someone senior. PLEASE REFUND THE £209 IMMEDIATELY as this service is entirely unacceptable. Thank you. Matthew Evans”

Helpful Report

Hi there was an error in the house number your parcel was sent to. We did track this and advise you that it had been inadvertently sent to a near neighbors address. Hopefully this is now safely in your possession.

“really pleased at rapid response and the part being sensibly priced. Rod!”

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“Ordered Thursday and delivered Monday! Fantastic! The cart is also pretty nifty too and now I have a husband who wants one! Hands off!”

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“The golf bag I bought was lovely! It was a gift for a golf lover and very well received”

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“Great bargain and delivered quickly. Would recommend friends to have a look.”

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“Needed a new travel bag. Liked the look of yours to go with my 4 bags! Love you products apart from the bottom pocket zips which would be better if they closed from left to right, opposite from at present. Easier to open when carrying!”

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“The wrong coloured clip turned up for my trolley, green instead of yellow!”

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Hi We have checked your order and you have actually ordered the Lime Green, which will be showing on the order confirmation that you have received. if you would like to return this and exchange for the yellow, please log into your account and initiate the return request.

“Great service spare parts received in 24 hours !”

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“Unfortunately I was sent the wrong wheel for my Microcart but I must say the customer service was excellent and I did receive the correct wheel the next day. I will definitely buy equipment from Sun Mountain as their products are second to none.”

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“Fantastic customer service, have been shocked at the quick response and helpfulness twice this year. I had a fault with a product, got a response within a day and what to do to switch the garment out. I have also been looking to have some items personalized for my company. The help and responsiveness has been outstanding! A big shout out to Anne for your help, thank you!”

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“Nice clean lines and the locking system works well.”

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“Bag is everything I hoped for, light as a feather perfect for walking the course , one slight complaint was hoping it would come with a free black umbrella, any chance sun mountain??”

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“Great service and very quick delivery, best price as well.”

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“I was working abroad and wanted to buy some birthday presents for friends so ordered online but asked for the delivery address to be different from the billing address as I wasn't going to be home to give the present. The transaction was accepted but then held up due to the fact that the company thought that the transaction might be fraudulent as there were a number of factors they were concerned about. Different delivery address from billing address, buying two of the same thing etc etc..So the delivery was delayed...I have to say though that the delay was minimal until they had checked to see whether this was a fraudulent transaction or not (for me and for them!).. The very good thing is that I was kept informed at all points and the contact from the customer services agent was responsive and highly informative as to the what, why and timing etc. The delivery arrived only 48 hours later than originally planned with us all feeling happy that checks had been made and the transaction was a good one. I am very impressed with the fact that fraud is taken seriously and that the delivery arrived very quickly. The contact through the web site is also good. The one thing I would appreciate is that the company has an international call number that they can be contacted on as people from abroad may wish to buy their products in the future..”

Helpful Report

RSMG Limited is rated 4.6 based on 975 reviews