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RSMG Limited Reviews

4.6 Rating 993 Reviews
90 %
of reviewers recommend RSMG Limited
Company Reviews Product Reviews
18
 Metrics Info
4.6
Based on 993 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read RSMG Limited Reviews
Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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Simon B
Verified Buyer
“Excellent customer service, I lost my rainhood and emailed asking if I could purchase a new one. Received a prompt email back asking me for my address and a new rainhood arrived two days later in the post. Cant get better than that.”
Helpful Report
Anthony M
Verified Buyer
“Ordered club glider journey and new 14way lite bag both arrived next day service is fantastic,I spoke to customer service dept before ordering ,again they were very knowledgeable and helpful,1st class product and service,my first time dealing with them,I highly recommend them”
Helpful Report
Nick B
Verified Buyer
“Quick delivery & great product. My golfing companions had travel bag envy, couldn't believe how easily it can be moved around with little/no effort. Highly recommend”
Helpful Report
Neil O
Verified Buyer
“Very helpful with super fast service. My microcart had an issue, but 1 phone call and an email was all that was needed to get my trolley back into fully working order. Thanks”
Helpful Report
Innes B
Verified Buyer
“Trolley is excellent. Well designed and seems sturdy. Was disappointed in a bit of the customer service though. When I had placed my order I had put in a comment to leave the parcel at the tyre place if I'm not in (basically next door). Like a lot of people, I work 9-5, so likely wouldn't be in. I had paid extra for next day delivery. On the day, I got a message giving a courier delivery time...not going to be in then so they should follow instructions. That did not happen. Missed call from courier, called back and explained my delivery request and he said that he would try and redeliver. Emailed sun mountain customer service regarding delivery instructions/redelivery and got this reply: Hi I am sorry but we have no direct control over the delivery drivers, any instructions given are passed on but we can do no more than this. It is at a drivers discretion to leave goods elsewhere or not. They provide a good estimation of their expected delivery times on the tracking which we sent you a copy of this morning. The above may be true, but its pathetic customer service. Thankfully, the courier did redeliver after I called him back. Not sure if I would recommend sun mountain to my friends, if thats the level of customer service.”
Helpful Report
Daniel W
Verified Buyer
“Very easy purchase, great product, great service,will buy again!”
Helpful Report
John D
Verified Buyer
“Great service ...very quick delivery”
Helpful Report
Stuart M
Verified Buyer
“Great product, new H2 No bag is light and waterproof, tested first time out. Purchased due to a friend having a Sun Mountain bag that has lasted for the same time that I have bought three.”
Helpful Report
Enda C
Verified Buyer
“Very Good, Very Happy, Will use again”
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Dean P
Verified Buyer
“Had a few other manufacturers bags for my trolley but we're all so heavy. This bag is quite the opposite and being waterproof is just a great bonus. Sun Mountain are at the top with innovative products for all the golfers out there. Very pleased with the bag and would not hesitate in recommending it”
Helpful Report
Stevie M
Verified Buyer
“Got what i wanted and on time”
Helpful Report
Graham B
Verified Buyer
“Hi Sun Mountain. Product excellent. On line ordering, payment and delivery service first class. Minor criticism that accessing my account details and delivery tracking via the web site was a bit problematic. But overall pretty good. Looking forward to dealing with you again.”
Helpful Report
Hi Thanks for your posative review, hopefully we have now resolved the teething issues with our new customer accounts system and your next visit will be even easier.
Kelvin L
Verified Buyer
“Great product, at a great price, great delivery. Will defiantly use Sun Mountain again for more of my golf requirements.”
Helpful Report
Clive R
Verified Buyer
“Easy to use web site, kept well informed of my order status every step of the way, my new Reflex trolley is awesome. Very happy thanks.”
Helpful Report
Jae K
Verified Buyer
“very satisfied~!”
Helpful Report
Stephen B
Verified Buyer
“delivery could have been better”
Helpful Report
MORAY H
Verified Buyer
“Very good service and bag does what it says Perfect”
Helpful Report
Irene T
Verified Buyer
“Excellent service and very pleased with my purchase”
Helpful Report
Simon A
Verified Buyer
“The part I ordered wasn't in stock at the time of ordering which I knew. It did take a bit longer than I expected to come in though. Got it now though and it fits ok.”
Helpful Report
Derek C
Verified Buyer
“good fast delivery, quality of item purchased good.”
Helpful Report
RSMG Limited is rated 4.6 based on 993 reviews
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