RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.59

4.6 Rating 1,040 Reviews

91 %

of reviewers recommend RSMG Limited

4.6

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

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“Excellent delivery speed and answers to questions sent in via 'chat' facility”

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“I can not fault the service given, first class. Would not hesitate to buy Sun Mountain again.”

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“Thankyou Thankyou Thankyou. I thought that I had used my trusty Sun Mountain bag for the very last time. But a chance phone call to you has resulted in new part for my stand mechanism being shipped even though the bag is nearly 4 years old. Called on Monday and here we are Wednesday the part arrives in the post. Great customer service, not something that is seen to often now days. I will certainley be recomending Sun Mountain to my fellow golfers.”

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“Good service and really helpful when I called about my order a good product as well but needs instructions to set up can't wait to try my combo trolley out.”

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“H2NO ultrilite bag Good value, well made golf bag, very light. Very good and stable stand. The only criticism I might have (and that is being picky) is that I would be better if you had a dual handles zip on the bag for the balls etc, which would make it easier to take things out and put them back whilst you are carrying the bag. Apart from that a great bag. Also excellent service, quick postage and free. Thanks”

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“Nice bag”

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“Good advice given by telephone and a very speedy delivery thank you very much.”

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“Excellent customer service, I lost my rainhood and emailed asking if I could purchase a new one. Received a prompt email back asking me for my address and a new rainhood arrived two days later in the post. Cant get better than that.”

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“Ordered club glider journey and new 14way lite bag both arrived next day service is fantastic,I spoke to customer service dept before ordering ,again they were very knowledgeable and helpful,1st class product and service,my first time dealing with them,I highly recommend them”

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“Quick delivery & great product. My golfing companions had travel bag envy, couldn't believe how easily it can be moved around with little/no effort. Highly recommend”

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“Very helpful with super fast service. My microcart had an issue, but 1 phone call and an email was all that was needed to get my trolley back into fully working order. Thanks”

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“Trolley is excellent. Well designed and seems sturdy. Was disappointed in a bit of the customer service though. When I had placed my order I had put in a comment to leave the parcel at the tyre place if I'm not in (basically next door). Like a lot of people, I work 9-5, so likely wouldn't be in. I had paid extra for next day delivery. On the day, I got a message giving a courier delivery time...not going to be in then so they should follow instructions. That did not happen. Missed call from courier, called back and explained my delivery request and he said that he would try and redeliver. Emailed sun mountain customer service regarding delivery instructions/redelivery and got this reply: Hi I am sorry but we have no direct control over the delivery drivers, any instructions given are passed on but we can do no more than this. It is at a drivers discretion to leave goods elsewhere or not. They provide a good estimation of their expected delivery times on the tracking which we sent you a copy of this morning. The above may be true, but its pathetic customer service. Thankfully, the courier did redeliver after I called him back. Not sure if I would recommend sun mountain to my friends, if thats the level of customer service.”

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“Very easy purchase, great product, great service,will buy again!”

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“Great service ...very quick delivery”

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“Great product, new H2 No bag is light and waterproof, tested first time out. Purchased due to a friend having a Sun Mountain bag that has lasted for the same time that I have bought three.”

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“Very Good, Very Happy, Will use again”

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“Had a few other manufacturers bags for my trolley but we're all so heavy. This bag is quite the opposite and being waterproof is just a great bonus. Sun Mountain are at the top with innovative products for all the golfers out there. Very pleased with the bag and would not hesitate in recommending it”

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“Got what i wanted and on time”

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“Hi Sun Mountain. Product excellent. On line ordering, payment and delivery service first class. Minor criticism that accessing my account details and delivery tracking via the web site was a bit problematic. But overall pretty good. Looking forward to dealing with you again.”

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Hi Thanks for your posative review, hopefully we have now resolved the teething issues with our new customer accounts system and your next visit will be even easier.

“Great product, at a great price, great delivery. Will defiantly use Sun Mountain again for more of my golf requirements.”

Helpful Report

RSMG Limited is rated 4.6 based on 1,040 reviews