RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.59

4.6 Rating 1,040 Reviews

91 %

of reviewers recommend RSMG Limited

4.6

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

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“As described and very quick delivery . Better value than going to the shops or American golf as a free umbrella thrown in worth 25 £”

Helpful Report

“Superb so quick and professional service very pleased, thank you”

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“Excellent H2NO Lite Cart golf bag, very bright yellow/green. It has lots of storage room and the club holder sections are wide enough to take a wide grip putter. Quick service and a free brolly. Overall extremely happy. Heather Kerr Wilbur”

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“Ordered the new H2NO golf bag. Delivered very quickly. On the whole delighted with the bag, except for one feature. The rain hood doesn't match the top colour of the bag and it is designed in such a way that the zip opens from the wrong end. This is a design fault and very disappointing , since already used it before having to put the hood on and realising the fault., and the colour . If you don't mind mismatched colours, then would still recommend !”

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“Quick efficient service. Top quality product”

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“First class service and my thanks to Anne for responding to my enquiry so quickly. My cart was back on the golf course in same week!”

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“Fantastic response to the problem I had with my trolley,Within 24 Hrs of receiving my e-mail Sun Mountains Sales personnel had accepted liability & despatched by first class post a replacement component, which I have now fitted. I cannot praise them enough. This level of service is why my wife is now the owner of a Sun Mountain trolley.”

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“Outstanding response and resolution. Can't fault the service, brilliant!”

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“Quick and efficient service. I chatted on line briefly to check that the cover was included (it is) with a nice helpful chap and then ordered my H2NO bag. I didn't pay extra for fast delivery - no need it arrived 2 days later.”

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“My waterproof bag showed in the picture as green so was very surprised when the green displayed turned out to luminous yellow.”

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“Form placing order to receiving delivery Extreamly Good. The golf bag is also Extreamly Good. Just one thing that could be improved is the cord arrangement. The cord is made of an elastic material and weight of the umbrella enables the umbrella to hang very low, also the adjusting device for the cord does not clamp to the cord, so even when pulled tight to the umbrella the cord slips through the clamp device. Only a very small point but I think worth improving.”

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“Very efficient service keeping me informed all the way through delivery process with text messages. Top quality product exactly as expected. Cannot fault anything. Well done!”

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“Approached the company without much hope, since my carry bag had been in use for some years. Credit to the quality of the bag. The response was excellent and beyond my expectations. I can continue to use the bag for a while yet, when I shall certainly look to replace it with another S M bag.”

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“A really quick and efficient process, my purchase was delivered on a Tuesday and I only ordered it on the Sunday. The quality of the golf bag is excellent. I'd recommend Sun Mountain.”

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“Reasonable price for a great cart, looks well built and robust. quick delivery and well packaged. I bought the SunMountain V1 cart because 2 of my brothers also have them and have said they are reliable easy to push and with great features, they weren't wrong. So far I have went for 2 rounds of golf with it, runs smooth and easy to adjust to fit the bag, It folds up well and fits in the bag perfectly. Great piece of kit”

Helpful Report

“Probably the best customer service received ever! No word of a lie. My very nice Sun Mountain V1 Push cart which I've had now for a few years and has never let me down, I also have to say it looks pretty cool for a trolley too (sad but true!) Last Sunday the spokes on one wheel snapped after many, many games of golf and I only just made it to the 19th without carrying my very heavy cart bag (not Sun Mountain, more than happy to product test one of these if anyone is reading this?!!) so I contacted Sun Mountain UK to see if I could possibly buy some new wheels as the cart is still in great condition and would be criminal to throw away. I had a reply the very next day and was directed to Sun Mountain Europe, again a reply the following day telling me a new set of wheels would be in the post first thing. My wheels arrived the following day yet again and the cart looked as good as new, amazing! I wanted to write this review as from start to finish Sun Mountain have been polite, professional and exceptionally quick in resolving my problem, I will not hesitate in purchasing more great products from them if this is the service you receive, many thanks. Finally, I forgot to mention the wheels they sent me were free, I assuming they were replaced under warranty, what a result!! Cheers Trev, Lincolnshire.”

Helpful Report

“First class customer service, requested a replacement leg for my H2NO Carry Bag, even though the breakage was my fault. A new leg was sent the next day FOC. Very happy satisfied customer. My next bag will be Sun Mountain again for sure.”

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“Looks very good and what I was looking for!”

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“I expected next day delivery and paid £10.00 for this. Item was delivered, but two days not next day. The website I think doesn't make it very clear which is disappointing. The Cart itself is fine, but the carry bag / cover seems to be extremely tight and its not exactly easy getting the cart into the bag. By buying this product I now unfortunately have to buy a new golf bag, as the sides of my old bag now foul the front wheels of this cart even if I extend the axles. I will have to modify the cart to work with my existing bag or as i said invest £200 in a new bag. It seems with this cart that it only fits Sun Mountain bags which is also quite disappointing. All in all not the experience I was expecting,”

Helpful Report

We do not offer a 'next day' delivery service from our web site. It is clearly shown that Express Shipping service you paid for is a 1 - 2 working day service. Any products purchased from our website that are unsuitable can be returned for refund within 30 days, providing the products are unused and still in their original packaging.

“Although I have not had a chance to use back it looks and feels as good as I expected. Only small problem was with delivery, I received an email to say the bag was being sent and had to log in to find out where it was and when it would arrive, I true and the site did not recognise the parcel, I then followed the help button and sent an email, the bag hawk arrived the reply never did. Main thing us the bag looks spot on, the problem was with the courier.”

Helpful Report

RSMG Limited is rated 4.6 based on 1,040 reviews