Stuart Plumbing & Heating Supplies Reviews

Name: Stuart Plumbing & Heating Supplies
Address: Acan Way, Narborough, Leicestershire
Rating: 4.34

4.3 Rating 513 Reviews

83 %

of reviewers recommend Stuart Plumbing & Heating Supplies

4.3

Based on 513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Stuart Plumbing & Heating Supplies 5 star review on 1st August 2021

Mark Smith

Stuart Plumbing & Heating Supplies 5 star review on 30th October 2020

Brian Carlson

Anonymous

Anonymous // 01/01/2019

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“You may have a reliable ordering process, you might not. As you might guess I have not. Several emails ignored to a web helpline which doesnt work, Followed by a phone call to the hinckly branch where a refund for unavailable parts was promised but never materialised, and a final email fairly strongly worded which resulted in about half the order being dumped at my address. When seeing if fittings were available to buy instore I was told a single fitting would be in the realm of 20 pounds, when the website and ebay service offer it for 4.50 .... It does make it very difficult to take the service offered with any credibility. They may be able to function, they may not - I would advise you to buy at the counter or not risk your reputation.”

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Posted 3 years ago

“I had an ex-display or otherwise used product instead of the advertised new. Delivery took more than a week despite paying for "1-2 day delivery Parcelforce". Customer services didn't reply neither to my emails neither to my phone calls. Eventually the order disappeared from my account, I was about to file a chargeback on my credit card 2 weeks after placing the order when the order was delivered. Customer service replied eventually that my order was delivered, but they didn't comment on sending used instead of new.”

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Posted 3 years ago

“Got something totally different than what was advertised in the photo very disappointing the metal tool is clearly advertised and I received a plastic letting which is clearly not in the picture”

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Posted 3 years ago

“Cheapest around with next day delivery. Well done.”

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Posted 3 years ago

“Best price I could find. Pump arrived within a couple of days. Well packed and as described. Very pleased. Recommend”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Excellent service, delivery was fast and efficient. Would recommend.”

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Posted 3 years ago

“Just what I wanted at a fair price. Let the project begin.”

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Posted 3 years ago

“Very simlply I like this firm 👍👍👍👍👍 and I don’t give five thumbs up very often”

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Posted 3 years ago

“Ordering so easy online and updates keep me informed of the status”

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Posted 3 years ago

“Ordered items Sunday Evening , delivered first thing Tuesday morning !! Remarkable service . Gets a 5 star for communication speedy delivery and quality of goods . Will use again”

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Posted 3 years ago

Thank you for your 5-star review

Posted 3 years ago

“Great service, pump well packaged, arrived on time.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Excellent, correct product delivered at a great price the next day.”

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Posted 3 years ago

“Great service, excellent product and swiftly delivered. Will certainly use again. Thankyou 😊”

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Posted 3 years ago

“11 days after order item not arrived, paid for next day delivery Cannot answer below still awaiting delivery”

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Posted 3 years ago

“On the ball and very efficient”

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Posted 3 years ago

“Very impressed with service, will definitely use again”

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Posted 3 years ago

“Superb counter service from a very knowledgeable assistant(Aston) at Nuneaton - spent unlimited time explaining the Multipanel product we bought to a non specialist. Old fashioned courtesy with the emphasis on customer satisfaction. Highly recommended!”

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Posted 3 years ago

Thank you Cliff for your kind words and this has been passed to Aston

Posted 3 years ago

“A simple product but great price and exceptional service. Really good communication and super-prompt delivery. Thanks very much.”

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Posted 3 years ago

Stuart Plumbing & Heating Supplies is rated 4.3 based on 513 reviews