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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 516 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 516 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email
Order two items back in December last year and still not delivered it now been over six months then i got a email saying its on its way two week later still no parcel
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Posted 3 years ago
Excellent and very prompt service
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Posted 3 years ago
I could not fault the service or the delivery excellent
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Posted 3 years ago
You may have a reliable ordering process, you might not. As you might guess I have not. Several emails ignored to a web helpline which doesnt work, Followed by a phone call to the hinckly branch where a refund for unavailable parts was promised but never materialised, and a final email fairly strongly worded which resulted in about half the order being dumped at my address. When seeing if fittings were available to buy instore I was told a single fitting would be in the realm of 20 pounds, when the website and ebay service offer it for 4.50 .... It does make it very difficult to take the service offered with any credibility. They may be able to function, they may not - I would advise you to buy at the counter or not risk your reputation.
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Posted 3 years ago
I had an ex-display or otherwise used product instead of the advertised new. Delivery took more than a week despite paying for "1-2 day delivery Parcelforce". Customer services didn't reply neither to my emails neither to my phone calls. Eventually the order disappeared from my account, I was about to file a chargeback on my credit card 2 weeks after placing the order when the order was delivered. Customer service replied eventually that my order was delivered, but they didn't comment on sending used instead of new.
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Posted 3 years ago
Got something totally different than what was advertised in the photo very disappointing the metal tool is clearly advertised and I received a plastic letting which is clearly not in the picture
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Posted 3 years ago
Cheapest around with next day delivery. Well done.
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Posted 3 years ago
Best price I could find. Pump arrived within a couple of days. Well packed and as described. Very pleased. Recommend
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Posted 3 years ago
Great service
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Posted 3 years ago
Excellent service, delivery was fast and efficient. Would recommend.
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Posted 3 years ago
Just what I wanted at a fair price. Let the project begin.
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Posted 3 years ago
Very simlply I like this firm πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ and I don’t give five thumbs up very often
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Posted 3 years ago
Ordering so easy online and updates keep me informed of the status
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Posted 3 years ago
Ordered items Sunday Evening , delivered first thing Tuesday morning !! Remarkable service . Gets a 5 star for communication speedy delivery and quality of goods . Will use again
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Posted 3 years ago
Thank you for your 5-star review
Posted 3 years ago
Great service, pump well packaged, arrived on time.
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Posted 3 years ago
Very good service
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Posted 3 years ago
Excellent, correct product delivered at a great price the next day.
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Posted 3 years ago
Great service, excellent product and swiftly delivered. Will certainly use again. Thankyou 😊
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Posted 3 years ago
11 days after order item not arrived, paid for next day delivery Cannot answer below still awaiting delivery
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Posted 3 years ago
On the ball and very efficient
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Posted 3 years ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 516 reviews