Stuart Plumbing & Heating Supplies Reviews

Name: Stuart Plumbing & Heating Supplies
Address: Acan Way, Narborough, Leicestershire
Rating: 4.34

4.3 Rating 429 Reviews

83 %

of reviewers recommend Stuart Plumbing & Heating Supplies

Company Reviews

Product Reviews

Metrics

4.3

Based on 429 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Stuart Plumbing & Heating Supplies 5 star review on 1st August 2021

Mark Smith

Stuart Plumbing & Heating Supplies 5 star review on 30th October 2020

Brian Carlson

Anonymous

Anonymous // 01/01/2019

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“Brilliant, really helpful guy. Helped me with alternatives for my shower fittings. Nothing was touch trouble. Thanks very much.”

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Posted 3 years ago

“very pleased with the service I received after a slight technical hitch that was sorted out very promptly and will definitely be using again”

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Posted 3 years ago

“No reply to emails Paid in full for goods to be delivered. They never left the store. After hounding them with emails I received part refund. Out of pocket with no goods”

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Posted 3 years ago

“No reply to emails. Items were posted, yet returned to sender after a few days. Waiting for a reply as to why and when I will receive my goods. So far not impressed .. ....update. Basically they've scammed me out of £10:80 Only part refund when they messed up. Considering legal action if nothing is done”

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Posted 3 years ago

“Ordered a spare part, next day delivery still not here.”

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Posted 3 years ago

“Easy to order, arrived on time”

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Posted 3 years ago

“A brilliant service with very helpful staff. 10 out of 10.”

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Posted 3 years ago

“Quick delivery and a great price. Can’t ask for any more”

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Posted 3 years ago

“Good range of products at great prices. Excellent quick service”

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Posted 3 years ago

“Very fast service”

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Posted 3 years ago

“Very prompt service my item was dispatched very quickly and arrived when promised.”

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Posted 3 years ago

“Great service and delivery also good technical support”

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Posted 3 years ago

“Excellent service, correct part in good packaging - delivered even quicker than I expected.”

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Posted 3 years ago

“All as expected gave advice as needed”

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Posted 3 years ago

“wow,as soonas i ordered they got the item off the shelf and posted it,great”

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Posted 3 years ago

“Ordered an item that was clearly stated as in stock, then heard nothing about my order until I'd sent two emails. I was told the item wasn't in stock, but given no information or the offer of a refund. They are clearly not set up to offer an online service, and there is no way of getting hold of somebody other than an email they take 48 hours to reply to. Avoid”

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Posted 3 years ago

“Phone service could be a bit more friendly, I had to confirm the date and time myself but the face to face service was excellent. Phil came to fix some incorrectly fitted pipe and did an amazing job. Friendly, knowledgeable and professional. Had everything he needed to hand, worked in a very awkward part of the kitchen and left neat and well fitted piping with no fuss. Everything was thoroughly tested before he left. I now have more cupboard space too, bonus. Thank you.”

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Posted 3 years ago

“Have always been really helpful in my (admittedly) limited dealings with the company. I’ve recently ordered and promptly received some more Beko Alcon 10 construction adhesive which really is superb stuff, sticks pretty much anything to everything and, importantly for a clumsy oaf like myself, it’s sandable.”

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Posted 3 years ago

“I ordered this yesterday, and of course haven’t received the delivery yet. Don’t we all think that vendors should allow enough time for customers to see, touch, try out, experience etc, products before reviewing them. So while I might have given this five stars, right now I can’t.”

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Posted 3 years ago

“Excellent service, everyone I spoke to was very helpful, ordered online and the product arrived the next day.”

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Posted 3 years ago

Stuart Plumbing & Heating Supplies is rated 4.3 based on 429 reviews