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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 477 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 477 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
The communication was incredible, they are efficient and reliable. The parcel arrived earlier than expected, so that a plus and say a lot of the business ๐Ÿ’ช๐Ÿป
Helpful Report
Posted 3 months ago
Good range of products. Prices are not cheap, but the item I purchased seems good quality. Web sales takes forever to inform customers of order progress. (The item I wanted was in stock). I had to ring to find out where my order was in the queue. I was told to ring the shop (trade counter covers public sales too it would appear). Was told to go and get it. It was ready and nicely presented vin a carrier bag. The day after collected, I received an email informing me it was ready to collect ๐Ÿ™„. Good company, but back office seems uncoordinated.
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Posted 3 months ago
First time I have used this company and every thing went well. Product delivered on time. Good price
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Posted 4 months ago
fast dispatch thanks
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Posted 4 months ago
I still dont have my item
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Posted 4 months ago
The valve is good value and arrived very quickly. Because of the information on the website I knew I was buying the correct item. It was simple to replace the old valve and the pump is now running correctly instead of being almost constantly on. BTW I'm a 73 year old woman and fitted it myself knowing it was going to be the right part.
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Posted 4 months ago
No problems everything was really good,would use again
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Posted 4 months ago
Great service and great prices
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Posted 4 months ago
Good prices and fast delivery, many thanks.
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Posted 5 months ago
I have ordered several parts from STUART PLUMBING over the last couple of weeks , i phoned and requested a tracking number and was pleasantly suprised to speak to freindly young lady who was very helpful and sent me tracking details ,my parcel arrived very quickly, would definitely use them again
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Posted 5 months ago
4 out of 5 as the photo shows 2 lengths and pipe collars, which is misleading as I ordered 3 lots but had to go back and order separate pipe collars and three more lengths so photo is incorrect as you are ordering 1 x 1000mm length not clear at all! However the product quality is great and the service is excellent
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Posted 5 months ago
Order arrived as described and on time.
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Posted 5 months ago
Good value, and the click and collect system saves time. My item had traces of brass swarf inside though, so it had to be washed out first. Also, once on site, I tried blowing through this valve, in direction of arrow, and it would NOT open, until I gave it careful encouragement with a philips screwdriver tip, then I could blow through it and repeatedly open the valve. This item has fixed an annoying 'back-feed' problem on a customers mixer shower, whereby I installed this item on hot feed pipe. Sorted !
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Posted 5 months ago
Ordered the cartridges online for collection . All so easy.
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Posted 5 months ago
Easy to order & quick delivery, item packaged well.
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Posted 6 months ago
Great products and great customer services and web sales team Dharmendra
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Posted 6 months ago
However the part had been delivered to someone elseโ€™s house. The delivery photo is not in our house and I have no idea where the parcel is. Hoping a neighbour has it!
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Posted 6 months ago
Very quick service and the pump should be ideal for the job.
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Posted 6 months ago
Competitive pricing for the product I ordered. Very prompt from placing order to receiving goods which were packaged well. Overall great service!
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Posted 6 months ago
Brilliant service. Item's I failed to find at my local supplier were delivered to my door within 2 days. No fuss and delivered on time as promised which is so unusual these days.
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Posted 6 months ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 477 reviews