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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 538 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 538 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
“good communication fast delivery .”
Helpful Report
Posted 1 day ago
“Excellent supply and delivery at a reasonable price probably the best service on a par with Amazon”
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Posted 2 days ago
“Absolutely first class, ordering simple, delivery very fast, would certainly use this company again”
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Posted 2 weeks ago
“Items are good the package was well wrapped and boxed although communication was somewhat missing did not answer my email asking when it would be sent it was only when i spoke to a gent on the phone things started to move and the items was delivered so all good now”
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Posted 2 weeks ago
“Very Happy with service provided and quality product. I highly rate this company and will be sharing to others.”
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Posted 3 weeks ago
“Was only sent 1 pair when 2 were ordered but it was dealt with very quickly over the phone.”
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Posted 4 weeks ago
“Quick delivery. Thank you!”
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Posted 1 month ago
“Always professional, always helpful, great price on the Arctic Vortex Mapp torch and good communications for my online order. Can recommend.”
Stuart Plumbing & Heating Supplies 5 star review on 24th September 2026
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Posted 1 month ago
“The mirror was delivered within a week. The product was well packaged. The mirror looks really good in the bathroom. Waiting for the electrician to connect.”
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Posted 2 months ago
“prompt delivery”
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Posted 2 months ago
“SP&H had the item I wanted in stock at a good price so I ordered it online for delivery to my home address. I quickly received an email confirming the purchase and payment. Their blurb said it would be delivered by ParcelForce on a 1-2 working day service. That's as good as it got. As I heard nothing further I sent two emails and a message on their online contact form asking about the status of my order. I never received a response to any of them. I was at the point of writing to one of the Elliott directors at their Gethin House address when, out of the blue, I received a stock email saying my item had been despatched on a 24 hour express basis with a tracking link to Royal Mail. Totally to ignore communications from customers is in my view inexcusable hence the low overall rating. This company might provide an excellent service at their various branches for visiting customers, but their online service leaves a lot to be desired. And my experience does not appear to be an isolated incident either judging by previous reviews!”
Helpful Report
Posted 2 months ago
“Sourced the rare part I couldn't find elsewhere easily. Beat my expectations on delivery and everything was clear and transparent”
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Posted 2 months ago
“A great service from Stuart Plumbing, order arrived on time and good quality. Also a decent price for an unusual fitment item. Thanks”
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Posted 2 months ago
“Extremely swift delivery. Ordered 4 and 2 arrived the next day. I was advised that the other 2 would follow and they arrived the next day.”
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Posted 3 months ago
“Absolutely no problems in ordering. Order was securely well packed. Very fast delivery.”
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Posted 3 months ago
“delivery let them down”
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Posted 3 months ago
“You cannot ask for a better experience than shopping at Stuarts Plumbing. The staff are very helpful and know the products they sell”
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Posted 3 months ago
“Pleasant customer service and next day delivery was appreciated”
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Posted 4 months ago
“They never delivered the order and after a month without any reply to my emails, I had to raise a dispute with my credit card supplier. Digusting service and would never use again.”
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Posted 4 months ago
“Unbelievable, I ordered this in December and it has just become available. My enquiries in between were not responded to.”
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Posted 5 months ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 538 reviews